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    No me reconoce la suscipcion

    Windy Premium
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    • Marcos 33
      Marcos 33 last edited by

      Ayer realice el pago de la suscripcion anual y no restaura la compra.
      ¿Que puedo hacer??

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @Marcos 33 last edited by

        @marcos-33 Hello, I can already see you have a Premium badge, therefore you should have access to Premium features. Is there any other issue?

        Korina

        Marcos 33 1 Reply Last reply Reply Quote 0
        • Marcos 33
          Marcos 33 @Korina last edited by

          @korina hola como estas? Si, desconecte y volvi a conectar y lo tomo, pero desde ayer que no me toma premium nuevamente. Por favor que se solucione, de persistir voy a pedir el reintegro.
          Gracias por responder

          Korina 1 Reply Last reply Reply Quote 0
          • Korina
            Korina Administrator @Marcos 33 last edited by

            @marcos-33 Hello, your 2 purchase attempts via desktop (FastSpring) has been cancelled already. Therefore you have probably subscribed on either App Store or Google Play, to manage the subscription you will need to go to the platform you made the purchase on.

            Korina

            1 Reply Last reply Reply Quote 0
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