Premium Subscription not working...again!
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I have a Premium subscriptions started in December 2021. For the second time in a couple of weeks, I get a "restore purchases" window. When I enter in my "order reference number" I get a message saying "there is already an active Windy Premium subscription for that this account." So, why is my Premium subscription not working and why does this keep happening?????? Frustrated!
faasfunnyfarm5@gmail.comwf
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@waynefaas Hello, I can see your subscription is active since December. Does this message appear on desktop or in the app?
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I have a premium subscription and I keep getting a request to upgrade to premium. On an ipad it is not only bothersome but it obscures the view. Very annoying. Please advise fix.
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@oldsalt79 Hello, are you logged in with the Premium account on your iPad?
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I just purchased premium and I didnt get any email with order reference number. Premium is not working. Whats going on?
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Assinei Premium e não consigo acessar previsão de hora em hora, pede para subscrever, aí vem a mensagem que não possuo conta
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@sergio-scheer @Daevoan Hello, I can see you have a Premium badge next to your profile, therefore you should have access to Premium features as long as you are logged in with the same account. Could you please confirm?
Korina
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@korina Yeah it started to work but I needed to wait for 2 days from the payment.
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@daevoan Glad to hear that. As I mentioned, you were probably not logged in with your Premium account, this is why you couldn't use Premium.
