How to cancel

[DeanneLamb]

How do I cancel my subscription or make sure it does not renew?

[Korina]

@deannelamb Hello, to cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over these platforms:

App Store – https://support.apple.com/en-us/HT202039
Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

For desktop purchases, please visit – https://windy.onfastspring.com/account.

[jmager]

can you please deactivate my account. fastspring....It's been 5 days now and they haven't sent me an email.

[jmager]

@Korina can you deactivate my Premium account. Fastspring hasn't sent me an email.

Thanks!!

[petra.pik]

Hello @jmager, please, DM me the order reference number you got when you subscribed to Premium and I will cancel it.