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    ACCESS Model not updating

    Bug Reports
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    • hugh_hagan
      hugh_hagan | Premium last edited by

      The ACCESS model hasn't updated for 12 hours, not sure if this is a teething issue seeing as the model was added just days ago

      petra.pik 1 Reply Last reply Reply Quote 0
      • petra.pik
        petra.pik @hugh_hagan last edited by

        Hello @hugh_hagan, the model is updated now.

        Petra

        vortexya 1 Reply Last reply Reply Quote 0
        • vortexya
          vortexya @petra.pik | Premium last edited by

          @petra-pik
          Access model not updating for over 13 hours regularly.
          Do we need to buy a premium subscription to receive the updates that are on the BoM site , Willy Weather , Janes weather and others?
          The ECMWF regularly updates within an hour of 00Z , but Access, sometimes takes 14 hours, as of right now.
          Some clarity would be much appreciated .
          Kind Regards
          Gary

          Station FW8109 (Anna Bay NSW)
          Weatherflow Tempest

          Korina 1 Reply Last reply Reply Quote 0
          • Korina
            Korina Administrator @vortexya last edited by

            @vortexya Hello, ACCESS is updated again, sometimes it can happen that update times are longer, but it is very rare.

            Korina

            vortexya 1 Reply Last reply Reply Quote 0
            • vortexya
              vortexya @Korina | Premium last edited by

              @korina
              Unfortunately, the Access model is only updated twice a day, and often over 8 hours later than the BoM and other sites.
              Once again we are waiting for the 12.33 Hrs update and it is now 1923 hrs.
              Thanks
              Gary

              Station FW8109 (Anna Bay NSW)
              Weatherflow Tempest

              Korina 1 Reply Last reply Reply Quote 0
              • Korina
                Korina Administrator @vortexya last edited by

                @vortexya Hello, ACCESS model is updated 4 times a day (for Premium users) and 2 times a day for non-Premium users. Since you are not Premium, ACCESS is only updated every 12 hours for you.

                Korina

                vortexya 2 Replies Last reply Reply Quote 0
                • vortexya
                  vortexya @Korina | Premium last edited by

                  @korina
                  Thanks Korina, I had actually asked that question some time back but did not get an answer, all good and thanks for the reply
                  Cheers
                  Gary

                  Station FW8109 (Anna Bay NSW)
                  Weatherflow Tempest

                  1 Reply Last reply Reply Quote 0
                  • vortexya
                    vortexya @Korina | Premium last edited by

                    @korina
                    Just a heads up, I really could not see anywhere in the upgrade information that mentioned the Access model differences, I did try to upgrade last night and the payment gateway was having issues, It worked this morning and I have to say I am impressed. For Australians especially the high res Access forecast is very well done. Also a heads up for Australian madis contributors, Optus is doing a lot of local "maintenance " so your data might take a bit longer to get through.
                    Regards
                    Gary

                    Station FW8109 (Anna Bay NSW)
                    Weatherflow Tempest

                    Korina 1 Reply Last reply Reply Quote 0
                    • Korina
                      Korina Administrator @vortexya last edited by

                      @vortexya Hi, happy to hear it! You are right; the missing information about the ACCESS model is a bug; we will fix it.

                      Korina

                      1 Reply Last reply Reply Quote 0
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