ACCESS Model not updating

hugh_hagan

The ACCESS model hasn't updated for 12 hours, not sure if this is a teething issue seeing as the model was added just days ago

petra.pik

Hello @hugh_hagan, the model is updated now.

vortexya

@petra-pik
Access model not updating for over 13 hours regularly.
Do we need to buy a premium subscription to receive the updates that are on the BoM site , Willy Weather , Janes weather and others?
The ECMWF regularly updates within an hour of 00Z , but Access, sometimes takes 14 hours, as of right now.
Some clarity would be much appreciated .
Kind Regards
Gary

Korina

@vortexya Hello, ACCESS is updated again, sometimes it can happen that update times are longer, but it is very rare.

vortexya

@korina
Unfortunately, the Access model is only updated twice a day, and often over 8 hours later than the BoM and other sites.
Once again we are waiting for the 12.33 Hrs update and it is now 1923 hrs.
Thanks
Gary

Korina

@vortexya Hello, ACCESS model is updated 4 times a day (for Premium users) and 2 times a day for non-Premium users. Since you are not Premium, ACCESS is only updated every 12 hours for you.

vortexya

@korina
Thanks Korina, I had actually asked that question some time back but did not get an answer, all good and thanks for the reply
Cheers
Gary

vortexya

@korina
Just a heads up, I really could not see anywhere in the upgrade information that mentioned the Access model differences, I did try to upgrade last night and the payment gateway was having issues, It worked this morning and I have to say I am impressed. For Australians especially the high res Access forecast is very well done. Also a heads up for Australian madis contributors, Optus is doing a lot of local "maintenance " so your data might take a bit longer to get through.
Regards
Gary

Korina

@vortexya Hi, happy to hear it! You are right; the missing information about the ACCESS model is a bug; we will fix it.