No Met Radar New Caledonia

Windylolo

@iaoranamoa said in No Met Radar New Caledonia:

Hi,
It seems Windy doesn't show the met radar coverage and info over New Caledonia. on the left of the screenshot compare to Fidji on right of the screen.
Please solve the issue

Regards

A TC is approaching New-Caledonia, repairing the met radar coverage is a priority Thanks

Iaoranamoa

@korina hi guys
Seriously, at least give us some explanation.
Shouldn't be hard to explain why something working properly doesn't any more.

Best regards

lox

@korina Did you have time to investigate ? Why has it been removed ? I really need to know. If the issue is Meteo France removing New Caledonia from their dataset, I'll contact them. But I need an official statement from you at first.

Windylolo

@lox Hi, I have allready asked them if it was a problem of dataset. So they asked me if it was operationnal before and of course I said yes. They is also an issue in refreshing data provided by the BOM on meteo.nc' website. I don't know if there is a link between those two issues. I hope a response from Meteo France NC

misterfishrun

@lox
It seems it's the same for Reunion Island since Meteo France updated their website ! Does New Caledonia Meteo France Website changed recently ?
We used to have Radar from Reunion and Mauritius before on the Windy website, and now it's only the one from Mauritius !

lox

@misterfishrun said in No Met Radar New Caledonia:

s it's the same for Reunion Island since Meteo France updated their website ! Does New Caledonia Meteo France Website changed recently ?
We used to have Radar from Reunion and Mauritius before on the Windy website, and now it's only the one from M

No they haven't yet, and I doubt it is related. I don't think they scrap websites contents, but have access to datasets from some dataset provider.

@Korina any news from your investigations, please ? Seems like other French territories, all managed by "Meteo France", are impacted. But France is not, apparently.

Korina

@lox Hello, we are still investigating the outage with our provider.

Korina

@lox @Iaoranamoa @misterfishrun @Windylolo Hello, the New Caledonia radar is back on Windy, we were able to resolve the issue.

idefix37

@korina
This issue (and the solution) is probably the same for La Réunion radar which is managed by Meteo-France.

https://community.windy.com/topic/20035/rain-radar-for-reunion-island-and-mauritius?_=1651571200727

Korina

@idefix37 said in No Met Radar New Caledonia:

La Réunion

Hi, we will look at it.

misterfishrun

@korina Hello, still no Radar for Reunion Island ..... Hope you can fix this pb. Thanks

lox

@korina Thanks heaps.