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    No Met Radar New Caledonia

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    • I
      Iaoranamoa | Premium
      last edited by

      Hi,
      It seems Windy doesn't show the met radar coverage and info over New Caledonia. on the left of the screenshot compare to Fidji on right of the screen.
      Please solve the issue

      Regards
      cb9207dc-8781-4ae4-81ae-52eac910a4b2-image.png

      KorinaK W 2 Replies Last reply Reply Quote 2
      • KorinaK
        Korina @Iaoranamoa
        last edited by

        @iaoranamoa Hello, thank you, we do plan to add this radar.

        Korina

        I 2 Replies Last reply Reply Quote 1
        • I
          Iaoranamoa @Korina | Premium
          last edited by Iaoranamoa

          @korina The radar was already added. It just doesn't work anymore.
          It is not a feature request but a bug. It was there and is now gone.
          signal-2022-04-01-200112.jpeg

          W 1 Reply Last reply Reply Quote 2
          • W
            Windylolo @Iaoranamoa | Premium
            last edited by

            @iaoranamoa I confirm that the radar was there few days ago. It is functionnal on MeteoNc website

            28cb19f1-4f71-451d-8cbe-fde29ac2d50f-image.png

            1 Reply Last reply Reply Quote 2
            • loxL
              lox | Premium
              last edited by

              @Korina the radar feature for New Caledonia was there and is gone since a few days. Is there any reason why this happens ? Can it be fixed please ?

              --
              Lox

              1 Reply Last reply Reply Quote 2
              • loxL
                lox | Premium
                last edited by lox

                @Korina Hi, have you had the time to have a look at what is wrong ?

                --
                Lox

                1 Reply Last reply Reply Quote 2
                • I
                  Iaoranamoa @Korina | Premium
                  last edited by

                  @korina hi you still can't fix it?

                  KorinaK 1 Reply Last reply Reply Quote 1
                  • KorinaK
                    Korina @Iaoranamoa
                    last edited by

                    @iaoranamoa @lox @Windylolo Hello, we will investigate it and if we can, we will add it back.

                    Korina

                    I loxL 2 Replies Last reply Reply Quote 1
                    • W
                      Windylolo @Iaoranamoa | Premium
                      last edited by

                      @iaoranamoa said in No Met Radar New Caledonia:

                      Hi,
                      It seems Windy doesn't show the met radar coverage and info over New Caledonia. on the left of the screenshot compare to Fidji on right of the screen.
                      Please solve the issue

                      Regards
                      cb9207dc-8781-4ae4-81ae-52eac910a4b2-image.png

                      A TC is approaching New-Caledonia, repairing the met radar coverage is a priority Thanks

                      1 Reply Last reply Reply Quote 2
                      • I
                        Iaoranamoa @Korina | Premium
                        last edited by

                        @korina hi guys
                        Seriously, at least give us some explanation.
                        Shouldn't be hard to explain why something working properly doesn't any more.

                        Best regards

                        1 Reply Last reply Reply Quote 1
                        • loxL
                          lox @Korina | Premium
                          last edited by

                          @korina Did you have time to investigate ? Why has it been removed ? I really need to know. If the issue is Meteo France removing New Caledonia from their dataset, I'll contact them. But I need an official statement from you at first.

                          --
                          Lox

                          W M 2 Replies Last reply Reply Quote 2
                          • W
                            Windylolo @lox | Premium
                            last edited by

                            @lox Hi, I have allready asked them if it was a problem of dataset. So they asked me if it was operationnal before and of course I said yes. They is also an issue in refreshing data provided by the BOM on meteo.nc' website. I don't know if there is a link between those two issues. I hope a response from Meteo France NC

                            1 Reply Last reply Reply Quote 1
                            • M
                              misterfishrun @lox
                              last edited by

                              @lox
                              It seems it's the same for Reunion Island since Meteo France updated their website ! Does New Caledonia Meteo France Website changed recently ?
                              We used to have Radar from Reunion and Mauritius before on the Windy website, and now it's only the one from Mauritius !

                              loxL 1 Reply Last reply Reply Quote 2
                              • loxL
                                lox @misterfishrun | Premium
                                last edited by

                                @misterfishrun said in No Met Radar New Caledonia:

                                s it's the same for Reunion Island since Meteo France updated their website ! Does New Caledonia Meteo France Website changed recently ?
                                We used to have Radar from Reunion and Mauritius before on the Windy website, and now it's only the one from M

                                No they haven't yet, and I doubt it is related. I don't think they scrap websites contents, but have access to datasets from some dataset provider.

                                @Korina any news from your investigations, please ? Seems like other French territories, all managed by "Meteo France", are impacted. But France is not, apparently.

                                --
                                Lox

                                KorinaK 2 Replies Last reply Reply Quote 0
                                • KorinaK
                                  Korina @lox
                                  last edited by

                                  @lox Hello, we are still investigating the outage with our provider.

                                  Korina

                                  1 Reply Last reply Reply Quote 0
                                  • KorinaK
                                    Korina @lox
                                    last edited by

                                    @lox @Iaoranamoa @misterfishrun @Windylolo Hello, the New Caledonia radar is back on Windy, we were able to resolve the issue.

                                    Korina

                                    idefix37I loxL 2 Replies Last reply Reply Quote 4
                                    • idefix37I
                                      idefix37 Sailor Moderator @Korina
                                      last edited by idefix37

                                      @korina
                                      This issue (and the solution) is probably the same for La Réunion radar which is managed by Meteo-France.

                                      https://community.windy.com/topic/20035/rain-radar-for-reunion-island-and-mauritius?_=1651571200727

                                      531D46FC-C0B6-4A9B-A44C-075881F90D20.jpeg

                                      22CA9D3E-F076-4944-A4D1-274CA5D8119E.jpeg

                                      KorinaK 1 Reply Last reply Reply Quote 0
                                      • KorinaK
                                        Korina @idefix37
                                        last edited by

                                        @idefix37 said in No Met Radar New Caledonia:

                                        La Réunion

                                        Hi, we will look at it.

                                        Korina

                                        M 1 Reply Last reply Reply Quote 0
                                        • M
                                          misterfishrun @Korina
                                          last edited by

                                          @korina Hello, still no Radar for Reunion Island ..... Hope you can fix this pb. Thanks

                                          1 Reply Last reply Reply Quote 0
                                          • loxL
                                            lox @Korina | Premium
                                            last edited by

                                            @korina Thanks heaps.

                                            --
                                            Lox

                                            1 Reply Last reply Reply Quote 0
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