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    Wind speeds for a location not showing (keeps loading)

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    • Y
      YusoTrading | Premium last edited by

      86e98050-5b6f-4774-b5e7-220570f81e38-image.png
      {
      "timestamp": 1649229947913,
      "runningMs": 12153,
      "type": "user",
      "module": "windDisplay",
      "msg": "Loading/rendering models",
      "line": null,
      "col": null,
      "url": "https://www.windy.com/51.504/3.242?51.406,3.242,10,m:e4Zaggz",
      "script": null,
      "ver": "35.3.0",
      "target": "index",
      "stack": "TypeError: Cannot read properties of undefined (reading 'timestamp')
      at Object.weatherData (https://www.windy.com/v/35.3.0.ind.a746/index.js:6:232463)
      at Object.init (https://www.windy.com/v/35.3.0.ind.a746/plugins/detail-render.js:1:16520)
      at Ee (https://www.windy.com/v/35.3.0.ind.a746/plugins/detail.js:1:5342)
      at We (https://www.windy.com/v/35.3.0.ind.a746/plugins/detail.js:1:6254)",
      "deviceID": "53056bfd-fefb-e461-028c-acc1e0ff1c41",
      "error": " {
      "stack": "TypeError: Cannot read properties of undefined (reading 'timestamp')
      at Object.weatherData (https://www.windy.com/v/35.3.0.ind.a746/index.js:6:232463)
      at Object.init (https://www.windy.com/v/35.3.0.ind.a746/plugins/detail-render.js:1:16520)
      at Ee (https://www.windy.com/v/35.3.0.ind.a746/plugins/detail.js:1:5342)
      at We (https://www.windy.com/v/35.3.0.ind.a746/plugins/detail.js:1:6254)",
      "message": "Cannot read properties of undefined (reading 'timestamp')"
      }",
      "isOnline": true,
      "latestBcast": "bcast: pluginOpened picker (999ms ago at 1649229946914)
      store: pickerLocation (901ms ago at 1649229947012)
      bcast: redrawFinished (858ms ago at 1649229947055)
      store: pickerLocation (707ms ago at 1649229947206)
      store: detailDisplay wind (255ms ago at 1649229947658)",
      "sessionCounter": 27,
      "sessionName": "be-YusoTrading",
      "lang": "nl",
      "size": "1920x1080",
      "platform": "desktop",
      "errorID": "loadingrendering-models"
      }

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @YusoTrading last edited by

        @yusotrading Hello, does this issue occur every time? What browser do you use please?

        Korina

        1 Reply Last reply Reply Quote 0
        • Y
          YusoTrading | Premium last edited by

          @korina yes every time. We use Google Chrome Version 100.0.4896.75

          Korina 1 Reply Last reply Reply Quote 0
          • Korina
            Korina Administrator @YusoTrading last edited by

            @yusotrading What is the location, where this happens?

            Korina

            idefix37 1 Reply Last reply Reply Quote 0
            • J
              jonbronwen | Premium last edited by

              e93f661f-870c-46dd-acfe-aed409270737-image.png This error also occurs using the Microsoft Edge browser, and on the Android app. Please note that I have the premium version and this error happens only with the "1-hour" data; the 3-hour data still shows all the wind models. My location is Phoenix, Arizona. USA.

              1 Reply Last reply Reply Quote 0
              • Danielpa40
                Danielpa40 | Premium last edited by

                Esse erro também ocorre comigo. Meu navegador só Google, celular Android

                danielpa40

                1 Reply Last reply Reply Quote 0
                • J
                  jmach 0 | Premium last edited by

                  I have the same issue. One hour forecast and the "wind" and it keeps spinning. Works if "basic" is selected instead of "wind" but that's not much help on a wind app!

                  1 Reply Last reply Reply Quote 0
                  • idefix37
                    idefix37 Sailor Moderator @Korina last edited by

                    @korina
                    Easy to replicate. Here on iPad, 1h setting, and switching from Basic to Wind

                    B3D53ABB-69CE-4ADA-BD17-C6F8F15C9D53.jpeg

                    Korina 1 Reply Last reply Reply Quote 0
                    • Korina
                      Korina Administrator @idefix37 last edited by

                      @idefix37 Hi, is this in the app or in the browser (Edge)?

                      Korina

                      idefix37 1 Reply Last reply Reply Quote 0
                      • idefix37
                        idefix37 Sailor Moderator @Korina last edited by

                        @korina
                        In the iOS app for iPad. I checked my iPhone and got the same colors but only during 1 second. Then the detailed wind forecast appeared correctly.

                        Korina 1 Reply Last reply Reply Quote 0
                        • Korina
                          Korina Administrator @idefix37 last edited by

                          @idefix37 @Danielpa40 @jmach-0 @jonbronwen @YusoTrading Hello, we are currently working on fixing this issue, thank you all for reports! It should be fixed within a few minutes.

                          Korina

                          1 Reply Last reply Reply Quote 0
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