Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Email change - subscription on FastSpring still using old email

    Windy Premium
    4
    5
    942
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ParsiukP
      Parsiuk | Premium
      last edited by

      Hi there,

      I recently changed my email associated with Windy.com account. The change went smooth it's all ok, however, today I got a subscription update to my old email address. When I tried to login to FastSpring I had to use my old email address. There is no way to change the address on FS checkout page, neither they provide any contact details. How can I update my info with them? Do I need to cancel the subscription and set it up again using the new email address?

      --
      Regards,
      Maciek

      KorinaK 1 Reply Last reply Reply Quote 0
      • KorinaK
        Korina @Parsiuk
        last edited by

        @parsiuk Hello, I have sent you message via PM, we can certainly change email for your FS subscription too.

        Korina

        1 Reply Last reply Reply Quote 0
        • camparioC
          campario | Premium
          last edited by

          Hi @Korina, I have the same issue. Would you be able to change the email address for me too? Thanks very much in advance! Jan

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @campario
            last edited by

            @campario Can you please send your recent email and also the email you used in the purchase on Fastspring at support@windy.com?

            camparioC 1 Reply Last reply Reply Quote 1
            • camparioC
              campario @Suty | Premium
              last edited by

              @Suty said in Email change - subscription on FastSpring still using old email:

              support@windy.com?

              Just did it. Thank you!

              1 Reply Last reply Reply Quote 0
              • First post
                Last post
              Windyty, S.E. - all rights reserved. Powered by excellent NodeBB
              NodeBB & contributors, OSM & contributors, HERE maps
              Terms of Use     Privacy Policy