Email change - subscription on FastSpring still using old email
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Hi there,
I recently changed my email associated with Windy.com account. The change went smooth it's all ok, however, today I got a subscription update to my old email address. When I tried to login to FastSpring I had to use my old email address. There is no way to change the address on FS checkout page, neither they provide any contact details. How can I update my info with them? Do I need to cancel the subscription and set it up again using the new email address?
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Regards,
Maciek -
@parsiuk Hello, I have sent you message via PM, we can certainly change email for your FS subscription too.
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Hi @Korina, I have the same issue. Would you be able to change the email address for me too? Thanks very much in advance! Jan
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@campario Can you please send your recent email and also the email you used in the purchase on Fastspring at support@windy.com?
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@Suty said in Email change - subscription on FastSpring still using old email:
Just did it. Thank you!
