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    Email change - subscription on FastSpring still using old email

    Windy Premium
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    • Parsiuk
      Parsiuk | Premium last edited by

      Hi there,

      I recently changed my email associated with Windy.com account. The change went smooth it's all ok, however, today I got a subscription update to my old email address. When I tried to login to FastSpring I had to use my old email address. There is no way to change the address on FS checkout page, neither they provide any contact details. How can I update my info with them? Do I need to cancel the subscription and set it up again using the new email address?

      --
      Regards,
      Maciek

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @Parsiuk last edited by

        @parsiuk Hello, I have sent you message via PM, we can certainly change email for your FS subscription too.

        Korina

        1 Reply Last reply Reply Quote 0
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