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    • Matthew Mellon
      Matthew Mellon | Premium last edited by

      I attempted to subscribe to premium, and it didn't seem to work. I tried again, and it didn't work again. I then jumped through some hoops to get into FastSpring and can see that it charged me for two subscriptions for the same email address. I was able to finally get Windy to enable the premium features by "restoring" one of the codes, but obviously I shouldn't be charged for two subscriptions for the same email. Please help me get this resolved.

      windyproblem.png

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      • petra.pik
        petra.pik last edited by

        Hello @Matthew-Mellon, thank you for supporting us!

        I have refunded the duplicate order, you will receive a refund within the next few days.
        The order that stays active has order reference WINDY2205**-****-**118.

        Petra

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