<![CDATA[Why does the 3D feature not work for me]]>I was recently gifted windy.com premium, but the 3d render is not working for most modes. Only the world map and weather warnings are working in the 3d section. My 2d section runs perfectly fine, and the model data matches the premium subscription promises. I suspect its browser problems (I am using Safari on a MacBook).

If anyone can help, that would be much appreciated. Thanks!!!

Josh

]]>https://community.windy.com/topic/20379/why-does-the-3d-feature-not-work-for-meRSS for NodeSun, 08 Mar 2026 04:36:42 GMTSat, 07 May 2022 23:20:57 GMT60<![CDATA[Reply to Why does the 3D feature not work for me on Fri, 17 Jun 2022 07:54:17 GMT]]>@ctoz Hello, what OS do you currently have? MacOS 10.15 Catalina?

]]>https://community.windy.com/post/110762https://community.windy.com/post/110762Fri, 17 Jun 2022 07:54:17 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Thu, 09 Jun 2022 02:18:20 GMT]]>@korina Unfortunately no effect

]]>https://community.windy.com/post/109953https://community.windy.com/post/109953Thu, 09 Jun 2022 02:18:20 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Thu, 09 Jun 2022 02:15:22 GMT]]>@korina I can do

]]>https://community.windy.com/post/109952https://community.windy.com/post/109952Thu, 09 Jun 2022 02:15:22 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Thu, 02 Jun 2022 09:23:26 GMT]]>@ctoz Hi, could you please try to reinstall your Safari browser to see if it has any effect on the performance of 3D globe?

]]>https://community.windy.com/post/109121https://community.windy.com/post/109121Thu, 02 Jun 2022 09:23:26 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Thu, 02 Jun 2022 03:31:29 GMT]]>@korina Unfortunately they do. I have updated my Mac and Safari to the latest versions. However, the rest of the premium experience has been going well. Thanks, Josh

]]>https://community.windy.com/post/109090https://community.windy.com/post/109090Thu, 02 Jun 2022 03:31:29 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Tue, 24 May 2022 09:10:23 GMT]]>@ctoz Hello, does the issue with the 3D globe still prevail? Have you updated your Mac?

]]>https://community.windy.com/post/108346https://community.windy.com/post/108346Tue, 24 May 2022 09:10:23 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Sat, 21 May 2022 06:03:34 GMT]]>@idefix37 Oop sorry, I meant accumulating rainfall, as in a 10 day progression of accumulating rainfall, not total accumulated rainfall. As in one that progresses hour by hour over 10 days, much like the forecast runs.

]]>https://community.windy.com/post/108092https://community.windy.com/post/108092Sat, 21 May 2022 06:03:34 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Sat, 21 May 2022 05:58:56 GMT]]>@ctoz

Rain accumulation is already available on Windy.

]]>https://community.windy.com/post/108091https://community.windy.com/post/108091Sat, 21 May 2022 05:58:56 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Sat, 21 May 2022 05:57:25 GMT]]>@korina No errors of any sort and yes, I am on the latest safari version. I don't know whats going on here!

Also, side note, are there any plans to introduce an accumulating rainfall feature in the future for windy.com?

Thanks, Josh

]]>https://community.windy.com/post/108090https://community.windy.com/post/108090Sat, 21 May 2022 05:57:25 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Mon, 16 May 2022 05:59:29 GMT]]>@ctoz Hello, do you have the latest Safari version? Also are there any errors in the Error console when you try to open the 3D view?

Error console - https://www.windy.com/debug

]]>https://community.windy.com/post/107464https://community.windy.com/post/107464Mon, 16 May 2022 05:59:29 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Sat, 14 May 2022 06:40:42 GMT]]>@korina Unfortunately none are available :(

I really do appreciate the help from both yourself and Petra, and I truly value the customer service windy.com has. Thanks a lot! If any other ideas come to mind please flick them through however otherwise, you may close this thread. Thanks for your assistance!

Josh

]]>https://community.windy.com/post/107312https://community.windy.com/post/107312Sat, 14 May 2022 06:40:42 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Thu, 12 May 2022 10:09:47 GMT]]>@ctoz said in Why does the 3D feature not work for me:

10.12.6

As my colleague mentioned, I recommend updating Safari too.

]]>https://community.windy.com/post/107138https://community.windy.com/post/107138Thu, 12 May 2022 10:09:47 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Thu, 12 May 2022 10:06:29 GMT]]>@korina Version 10.12.6

I am having problems updating my Mac.

]]>https://community.windy.com/post/107136https://community.windy.com/post/107136Thu, 12 May 2022 10:06:29 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Wed, 11 May 2022 07:09:03 GMT]]>@ctoz Hello, what is your OS version?

]]>https://community.windy.com/post/107022https://community.windy.com/post/107022Wed, 11 May 2022 07:09:03 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Tue, 10 May 2022 21:54:24 GMT]]>@petra-pik Screen Shot 2022-05-11 at 05.53.22.png

It is just a safari problem, however Chrome on my Mac saps its battery and is slow to use. Thanks for your help.

]]>https://community.windy.com/post/106985https://community.windy.com/post/106985Tue, 10 May 2022 21:54:24 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Tue, 10 May 2022 12:13:15 GMT]]>Hello @ctoz, would you, please, upload a screenshot how the map looks when you open it in 3D?

I would also recommend checking if there are any updates for Safari available, clearing your browser's cache (you can do so with this manual) and you can try another browser to see if the fault is on Safari's side.

]]>https://community.windy.com/post/106926https://community.windy.com/post/106926Tue, 10 May 2022 12:13:15 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Tue, 10 May 2022 12:03:26 GMT]]>@korina I just tried this, didn't work. No impact on performance or what not either. Thanks for the suggestion, if you have any more please let me know.

]]>https://community.windy.com/post/106924https://community.windy.com/post/106924Tue, 10 May 2022 12:03:26 GMT<![CDATA[Reply to Why does the 3D feature not work for me on Mon, 09 May 2022 07:01:32 GMT]]>@ctoz Hello, I would recommend to turn on the "Graphic compatibility mode" in settings.

]]>https://community.windy.com/post/106751https://community.windy.com/post/106751Mon, 09 May 2022 07:01:32 GMT