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    • ORION34
      ORION34 | Premium last edited by

      bonjour
      je viens de vérifier mon compte PayPal et je m 'aperçois que j 'ai réalisé des paiements automatiques multiples !!!
      7 mai 20,99 euros
      11 avril 21,99 euros
      7 avril 29,99 euros
      14 mars 30,99 euros
      14 mars 19,99 euros
      pouvez vous vérifier cela et procéder au remboursement des trop payé ?
      merci d 'avance
      pascal onillon

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      • Korina
        Korina Administrator last edited by

        @orion34 Hello, I do not see any duplicate order on FastSpring this year. I can only see annual payments since 2020. If you have accidentally subscribed on a different platform such as App Store or Google Play, you will need to request a refund there. Here is how to do it -

        Request a refund here:
        App Store – https://support.apple.com/en-us/HT204084
        Google Play – https://support.google.com/googleplay/answer/2479637?hl=en

        Korina

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