Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Payment made. But still I am not able access Premium?

    Windy Premium
    payments
    3
    6
    1.0k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Mohamed FiragM
      Mohamed Firag
      last edited by

      I made payments.but I can't use premium

      KorinaK 1 Reply Last reply Reply Quote 0
      • KorinaK
        Korina @Mohamed Firag
        last edited by

        @mohamed-firag Hello, where did you please purchase Windy Premium, was it on FastSpring (desktop), App Store or Google Play?

        Your Premium is probably not assigned to your account, you can assign it by restoring the purchase following this manual - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

        Korina

        Mohamed FiragM 1 Reply Last reply Reply Quote 0
        • Mohamed FiragM
          Mohamed Firag @Korina
          last edited by

          @korina google play store

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK
            Korina @Mohamed Firag
            last edited by

            @mohamed-firag Please restore the purchase within the app according to the manual above.

            Korina

            1 Reply Last reply Reply Quote 0
            • Mohamed FiragM
              Mohamed Firag
              last edited by

              @korina I did. But it's Screenshot_20220517-124251_Windy.jpg

              KorinaK 1 Reply Last reply Reply Quote 0
              • KorinaK
                Korina @Mohamed Firag
                last edited by

                @mohamed-firag Hello, I found your order on Google Play, but the payment was declined, so the order did not succeed. I would recommend to check your payment method and try again.

                Korina

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post
                Windyty, S.E. - all rights reserved. Powered by excellent NodeBB
                NodeBB & contributors, OSM & contributors, HERE maps
                Terms of Use     Privacy Policy