Payment made. But still I am not able access Premium?

[Mohamed Firag]

I made payments.but I can't use premium

[Korina]

@mohamed-firag Hello, where did you please purchase Windy Premium, was it on FastSpring (desktop), App Store or Google Play?

Your Premium is probably not assigned to your account, you can assign it by restoring the purchase following this manual - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

[Mohamed Firag]

@korina google play store

[Korina]

@mohamed-firag Please restore the purchase within the app according to the manual above.

[Mohamed Firag]

@korina I did. But it's

[Korina]

@mohamed-firag Hello, I found your order on Google Play, but the payment was declined, so the order did not succeed. I would recommend to check your payment method and try again.