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    Widget not updating

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    • J Offline
      Jamitt | Premium
      last edited by Jamitt

      REVISED: All the permissions were already set properly. Uninstall and reinstall, then redo the widgets made some progress. (Got a few requests for permissions again.) Rebooting seems to show the content of the widget (it was blank before) BUT, the Updating Widget icon in the status bar never goes away and the Widget never updates.

      J 1 Reply Last reply Reply Quote 0
      • J Offline
        Jamitt @Jamitt | Premium
        last edited by

        @Jamitt said in Widget not updating:

        REVISED: All the permissions were already set properly. Uninstall and reinstall, then redo the widgets made some progress. (Got a few requests for permissions again.) Rebooting seems to show the content of the widget (it was blank before) BUT, the Updating Widget icon in the status bar never goes away and the Widget never updates.

        Problem has returned. When the device is started, blank radar widget with spinning icon. The only fixes are either deleting the widget and re-creating it, or clearing cache. Furthermore, the widget does not update. Reverting back to the previous version of Windy until this gets fixed...

        1 Reply Last reply Reply Quote 0
        • J Offline
          jswindy2 | Premium
          last edited by

          Google Pixel 6, latest update, all permissions on, widget doesn't update the current temperature (forecast updates fine). Also three dots button on widget is nonfunctional and the previous "refresh" icon is gone. Very poor update.

          1 Reply Last reply Reply Quote 1
          • K O 6K Offline
            K O 6 @zgfg
            last edited by

            Galaxy S21, Android 13, same story

            1 Reply Last reply Reply Quote 0
            • Kővágó ZoltánK Offline
              Kővágó Zoltán
              last edited by

              I had the same issue on Samsung A53, tried all the permission grants as written in many comments, but still no success.

              What helped me though and seemed to be the missing step was unchecking the "Remove permission if app is unused" checkbox under the app info (long press the widget, then hit "i" to get there). Since I unchecked this, the widget update notification disappeared and the widget is updated regularly.

              1 Reply Last reply Reply Quote 1
              • SutyS Offline
                Suty Windy Staff
                last edited by

                Please can you check the last update released at the end of the week? It should solve all issues with bad communication of widgets, more info here.

                1 Reply Last reply Reply Quote 0
                • Václav PoláčekV Offline
                  Václav Poláček
                  last edited by

                  latest update broke widget on my side, redmi note 9 with android 12

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS Offline
                    Suty Windy Staff @Václav Poláček
                    last edited by

                    @Václav-Poláček Did you reset your widgets after the update and check our article? Did you mean update from the last Friday or any other from v.38 to 39? Could you please the whole issue?

                    Václav PoláčekV 1 Reply Last reply Reply Quote 0
                    • Václav PoláčekV Offline
                      Václav Poláček @Suty
                      last edited by

                      @Ondřej-Šutera seems to be working, restart was needed... but updating widget message stays in the notification forever :)

                      1 Reply Last reply Reply Quote 2
                      • Konrad Jarecki-PawlikowskiK Offline
                        Konrad Jarecki-Pawlikowski
                        last edited by Konrad Jarecki-Pawlikowski

                        I had the same issue as stated above and none of the given solution worked, except reinstalling the app. Samsung Galaxy A32.

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS Offline
                          Suty Windy Staff @Konrad Jarecki-Pawlikowski
                          last edited by

                          @Konrad-Jarecki-Pawlikowski Hi there, which version of Windy you have now? These issues should be mainly solved in the last version.

                          Konrad Jarecki-PawlikowskiK 1 Reply Last reply Reply Quote 0
                          • Konrad Jarecki-PawlikowskiK Offline
                            Konrad Jarecki-Pawlikowski @Suty
                            last edited by

                            @Ondřej-Šutera I had and have the latest version and as for now it's OK after the reinstall.

                            1 Reply Last reply Reply Quote 2
                            • IvanCZI Offline
                              IvanCZ | Premium
                              last edited by

                              All widgets are not loading on my Samsung Fold 5. I have the most recent version (just downloaded from the app store).

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS Offline
                                Suty Windy Staff @IvanCZ
                                last edited by

                                @IvanCZ Please check this article, there is a link at the bottom that could help you to fix this.

                                1 Reply Last reply Reply Quote 0
                                • David CookeD Offline
                                  David Cooke | Premium
                                  last edited by

                                  I had to roll back to version 39.1.4 (just download it from e.g. apkmirror, uninstall the current version, and install your downloaded APK) to get the widgets to work. I didn't test all the versions between that one and the latest, but just looked at the comments here and in the Google play store to see roughly when they were broken. There doesn't appear to be any discernable difference between 39.1.4 and 39.3.2, so I guess I'll stick with the older version since it works.

                                  1 Reply Last reply Reply Quote 0
                                  • GraemeMcCrindleG Offline
                                    GraemeMcCrindle | Premium
                                    last edited by

                                    Newly updated to premium phone Samsung S23 ultra and also then decided to upgrade to premium windy. Same issue as all of the above contrubutors going back over a year and affecting many premium android brands.What's the fix windy ??
                                    Widget does not update and settings menu is unresponsive. All settings checked correct. I have used windy almost since its inception to obtaining aviation weather and it needs to work seamlessly for me, otherwise it going to the recycle bin with an accompanying request for the return of my upgrade fee.

                                    SutyS 1 Reply Last reply Reply Quote 1
                                    • SutyS Offline
                                      Suty Windy Staff @GraemeMcCrindle
                                      last edited by

                                      @GraemeMcCrindle Hi, basically Samsung devices are most tested devices on our end and we have no issues now. Is it possible that you are using certain optimalization apps in the background? We don't know about any other reasons why you should have issues with widgets.

                                      Marc ArneckeM 1 Reply Last reply Reply Quote 0
                                      • Marc ArneckeM Offline
                                        Marc Arnecke @Suty | Premium
                                        last edited by

                                        @Suty, is this finally resolved? I am using Samsung S23 Ultra, Android Version 14, Windy updated to latest version, all permissions set and checked as described above. However, the widget remains blank.

                                        SutyS 1 Reply Last reply Reply Quote 0
                                        • SutyS Offline
                                          Suty Windy Staff @Marc Arnecke
                                          last edited by

                                          @Marc-Arnecke We have been releasing the new update in these days, so hopefully it should be solved now. All users should have the access to the new version by the end of this week.

                                          Matt Williams 5M 1 Reply Last reply Reply Quote 0
                                          • Matt Williams 5M Offline
                                            Matt Williams 5 @Suty
                                            last edited by

                                            @Suty Pixel 9 Pro - I have this exact issue. It's asking for battery permissions that I can't seem to grant and the widget refuses to update. I got the phone last week I'm certain I have the latest versions

                                            SutyS 1 Reply Last reply Reply Quote 0
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