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    • mazinkaiser
      mazinkaiser | Premium last edited by

      Buonasera .
      Non riesco ad attivare abbonamento con la carta di credito Mastercard , non è intestata nome account mi dice di contattare assistenza .
      Mi puo spiegare Abbonamento da 18,99€ Annuale , si puo disattivarlo quando si vuole o dopo 1 anno di acquisto , o ci sono dei vincoli da rispettare .

      1000grazie ……

      Cordiali saluti .

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      • petra.pik
        petra.pik last edited by

        Hello @mazinkaiser, through which platform are you trying to proceed with the payment? On our website?
        Please, contact us at support[at]windy.com and I will, on your behalf, contact FastSpring (a platform that manages payments for Windy Premium).

        You can cancel the annual subscription whenever you want. Subscription then won't auto-renew the next year and will be available to you for the already paid period.

        Petra

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