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    Solved Delayed radar data

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    • Yoda_OI
      Yoda_OI @tatarevicova | Premium last edited by

      @tatarevicova Thank you

      1 Reply Last reply Reply Quote 0
      • B777300ANA
        B777300ANA @tatarevicova last edited by

        @tatarevicova Hello! It’s been 1 whole day. When will the rader service for Vietnam and Asia return to normal? Tomorrow?

        ZZ

        1 Reply Last reply Reply Quote 2
        • Alexchow2014
          Alexchow2014 last edited by

          @tatarevicova Hong Kong radar data is not show on windy.com

          1 Reply Last reply Reply Quote 0
          • crisis 0
            crisis 0 | Premium last edited by

            Canada radar is not available too

            Christiane fiset

            kerber 0 1 Reply Last reply Reply Quote 0
            • kerber 0
              kerber 0 @crisis 0 | Premium last edited by

              @crisis-0 croatia radar data not available. Whole former republics of yugoslavia

              C 1 Reply Last reply Reply Quote 1
              • C
                camplanes @kerber 0 | Premium last edited by

                @kerber-0
                radar data in france not available

                1 Reply Last reply Reply Quote 2
                • emmav674
                  emmav674 @tatarevicova | Premium last edited by

                  @tatarevicova Any news?

                  1 Reply Last reply Reply Quote 1
                  • B777300ANA
                    B777300ANA @tatarevicova last edited by

                    @tatarevicova Any updates on when will the rader be reavailable? Its been outage since Saturday and is passing the 72-hour outage soon. Is it gonna contunue for another week?

                    ZZ

                    1 Reply Last reply Reply Quote 0
                    • BeTheLyte
                      BeTheLyte | Premium last edited by

                      WHY does this "administrator" response indicate a date from April 2020!??
                      Further, as this issue has now persisted more than 24 hours (and +12 since the last administration acknowledgement), an official follow up response to provide an update on the cause of this ongoing system delay (and address this date discrepancy) would be much appreciated. Thank you!

                      capp 0 1 Reply Last reply Reply Quote 1
                      • capp 0
                        capp 0 @BeTheLyte last edited by

                        @bethelyte said in Delayed radar data:

                        WHY does this "administrator" response indicate a date from April 2020!??
                        Further, as this issue has now persisted more than 24 hours (and +12 since the last administration acknowledgement), an official follow up response to provide an update on the cause of this ongoing system delay (and address this date discrepancy) would be much appreciated. Thank you!

                        I'm going to guess it's a copy/paste of a notice from a previos outage.

                        This outage has been going on for several days now, I hope it's not a permanent problem. I really like this app, but the radar display was the main reason I used it. I don't want to have to hunt up a new app.

                        Korina 1 Reply Last reply Reply Quote 0
                        • Korina
                          Korina Administrator @capp 0 last edited by

                          @capp-0 Hello, the status has been placed on 4.6.2022. The radar outage is only a temporary issue, we are again very sorry for the inconvenience.

                          Korina

                          1 Reply Last reply Reply Quote 0
                          • B777300ANA
                            B777300ANA last edited by

                            75 hours for me now 😞 it’s still not recovered yet. I hope it would be recovered by this weekend as it’s raining season now in Vietnam and it’s important to access weather raders

                            ZZ

                            Korina 1 Reply Last reply Reply Quote 0
                            • dino.em
                              dino.em | Premium last edited by

                              Still no radar data also.

                              1 Reply Last reply Reply Quote 0
                              • Korina
                                Korina Administrator @B777300ANA last edited by

                                @b777300ana @dino-em The radar data source is slowly recovering, we expect to have fully recovered radar within today.

                                Korina

                                1 Reply Last reply Reply Quote 2
                                • B777300ANA
                                  B777300ANA last edited by

                                  Great! Finally the weather rader is back in Vietnam!

                                  ZZ

                                  Korina 1 Reply Last reply Reply Quote 0
                                  • Korina
                                    Korina Administrator @B777300ANA last edited by

                                    @b777300ana @Alexchow2014 @ankal @B777300ANA @BeTheLyte @camplanes @capp-0 @crisis-0 @emmav674 @Geroe Hello, weather radar is now updated with the latest radar images, data outage has been resolved.

                                    Korina

                                    1 Reply Last reply Reply Quote 2
                                    • Jorge Velloso Filho
                                      Jorge Velloso Filho @tatarevicova last edited by Jorge Velloso Filho

                                      @tatarevicova @Korina its not working again!! :/

                                      petra.pik 1 Reply Last reply Reply Quote 0
                                      • X
                                        xaviercm63 | Premium last edited by xaviercm63

                                        Hi,

                                        @tatarevicova @Korina

                                        The same problem is back again ... :(

                                        No more radar for France (and some other country).

                                        1 Reply Last reply Reply Quote 0
                                        • tatarevicova
                                          tatarevicova Administrator last edited by

                                          Radar data is unfortunately delayed again due to an outage on our radar data provider's side. We are looking into whether we can switch to other sources of radar data for at least some countries until the outage is resolved.

                                          1 Reply Last reply Reply Quote 3
                                          • B777300ANA
                                            B777300ANA last edited by

                                            Radar data is gone again 😞 it’s currently rain season in Vietnam so it’s important for a weather radar and so far windy provides the best radar.

                                            Hopefully it could be back soon as well.

                                            ZZ

                                            1 Reply Last reply Reply Quote 0
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