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    Solved Delayed radar data

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    • B777300ANA
      B777300ANA @tatarevicova last edited by

      @tatarevicova Hello! It’s been 1 whole day. When will the rader service for Vietnam and Asia return to normal? Tomorrow?

      ZZ

      1 Reply Last reply Reply Quote 2
      • Alexchow2014
        Alexchow2014 last edited by

        @tatarevicova Hong Kong radar data is not show on windy.com

        1 Reply Last reply Reply Quote 0
        • crisis 0
          crisis 0 | Premium last edited by

          Canada radar is not available too

          Christiane fiset

          kerber 0 1 Reply Last reply Reply Quote 0
          • kerber 0
            kerber 0 @crisis 0 | Premium last edited by

            @crisis-0 croatia radar data not available. Whole former republics of yugoslavia

            C 1 Reply Last reply Reply Quote 1
            • C
              camplanes @kerber 0 | Premium last edited by

              @kerber-0
              radar data in france not available

              1 Reply Last reply Reply Quote 2
              • emmav674
                emmav674 @tatarevicova | Premium last edited by

                @tatarevicova Any news?

                1 Reply Last reply Reply Quote 1
                • B777300ANA
                  B777300ANA @tatarevicova last edited by

                  @tatarevicova Any updates on when will the rader be reavailable? Its been outage since Saturday and is passing the 72-hour outage soon. Is it gonna contunue for another week?

                  ZZ

                  1 Reply Last reply Reply Quote 0
                  • BeTheLyte
                    BeTheLyte | Premium last edited by

                    WHY does this "administrator" response indicate a date from April 2020!??
                    Further, as this issue has now persisted more than 24 hours (and +12 since the last administration acknowledgement), an official follow up response to provide an update on the cause of this ongoing system delay (and address this date discrepancy) would be much appreciated. Thank you!

                    capp 0 1 Reply Last reply Reply Quote 1
                    • capp 0
                      capp 0 @BeTheLyte last edited by

                      @bethelyte said in Delayed radar data:

                      WHY does this "administrator" response indicate a date from April 2020!??
                      Further, as this issue has now persisted more than 24 hours (and +12 since the last administration acknowledgement), an official follow up response to provide an update on the cause of this ongoing system delay (and address this date discrepancy) would be much appreciated. Thank you!

                      I'm going to guess it's a copy/paste of a notice from a previos outage.

                      This outage has been going on for several days now, I hope it's not a permanent problem. I really like this app, but the radar display was the main reason I used it. I don't want to have to hunt up a new app.

                      Korina 1 Reply Last reply Reply Quote 0
                      • Korina
                        Korina Administrator @capp 0 last edited by

                        @capp-0 Hello, the status has been placed on 4.6.2022. The radar outage is only a temporary issue, we are again very sorry for the inconvenience.

                        Korina

                        1 Reply Last reply Reply Quote 0
                        • B777300ANA
                          B777300ANA last edited by

                          75 hours for me now 😞 it’s still not recovered yet. I hope it would be recovered by this weekend as it’s raining season now in Vietnam and it’s important to access weather raders

                          ZZ

                          Korina 1 Reply Last reply Reply Quote 0
                          • dino.em
                            dino.em | Premium last edited by

                            Still no radar data also.

                            1 Reply Last reply Reply Quote 0
                            • Korina
                              Korina Administrator @B777300ANA last edited by

                              @b777300ana @dino-em The radar data source is slowly recovering, we expect to have fully recovered radar within today.

                              Korina

                              1 Reply Last reply Reply Quote 2
                              • B777300ANA
                                B777300ANA last edited by

                                Great! Finally the weather rader is back in Vietnam!

                                ZZ

                                Korina 1 Reply Last reply Reply Quote 0
                                • Korina
                                  Korina Administrator @B777300ANA last edited by

                                  @b777300ana @Alexchow2014 @ankal @B777300ANA @BeTheLyte @camplanes @capp-0 @crisis-0 @emmav674 @Geroe Hello, weather radar is now updated with the latest radar images, data outage has been resolved.

                                  Korina

                                  1 Reply Last reply Reply Quote 2
                                  • Jorge Velloso Filho
                                    Jorge Velloso Filho @tatarevicova last edited by Jorge Velloso Filho

                                    @tatarevicova @Korina its not working again!! :/

                                    petra.pik 1 Reply Last reply Reply Quote 0
                                    • X
                                      xaviercm63 | Premium last edited by xaviercm63

                                      Hi,

                                      @tatarevicova @Korina

                                      The same problem is back again ... :(

                                      No more radar for France (and some other country).

                                      1 Reply Last reply Reply Quote 0
                                      • tatarevicova
                                        tatarevicova Administrator last edited by

                                        Radar data is unfortunately delayed again due to an outage on our radar data provider's side. We are looking into whether we can switch to other sources of radar data for at least some countries until the outage is resolved.

                                        1 Reply Last reply Reply Quote 3
                                        • B777300ANA
                                          B777300ANA last edited by

                                          Radar data is gone again 😞 it’s currently rain season in Vietnam so it’s important for a weather radar and so far windy provides the best radar.

                                          Hopefully it could be back soon as well.

                                          ZZ

                                          1 Reply Last reply Reply Quote 0
                                          • Alexchow2014
                                            Alexchow2014 last edited by

                                            Thx a lot. However, the radar data of HK down again now.

                                            1 Reply Last reply Reply Quote 0
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