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    Delayed radar data

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    • crisis 0C Offline
      crisis 0 | Premium
      last edited by

      Canada radar is not available too

      Christiane fiset

      kerber 0K 1 Reply Last reply Reply Quote 0
      • kerber 0K Offline
        kerber 0 @crisis 0 | Premium
        last edited by

        @crisis-0 croatia radar data not available. Whole former republics of yugoslavia

        camplanesC 1 Reply Last reply Reply Quote 1
        • camplanesC Offline
          camplanes @kerber 0 | Premium
          last edited by

          @kerber-0
          radar data in france not available

          1 Reply Last reply Reply Quote 2
          • emmav674E Offline
            emmav674 @tatarevicova | Premium
            last edited by

            @tatarevicova Any news?

            1 Reply Last reply Reply Quote 1
            • B777300ANAB Offline
              B777300ANA @tatarevicova
              last edited by

              @tatarevicova Any updates on when will the rader be reavailable? Its been outage since Saturday and is passing the 72-hour outage soon. Is it gonna contunue for another week?

              ZZ

              1 Reply Last reply Reply Quote 0
              • BeTheLyteB Offline
                BeTheLyte | Premium
                last edited by

                WHY does this "administrator" response indicate a date from April 2020!??
                Further, as this issue has now persisted more than 24 hours (and +12 since the last administration acknowledgement), an official follow up response to provide an update on the cause of this ongoing system delay (and address this date discrepancy) would be much appreciated. Thank you!

                capp 0C 1 Reply Last reply Reply Quote 1
                • capp 0C Offline
                  capp 0 @BeTheLyte
                  last edited by

                  @bethelyte said in Delayed radar data:

                  WHY does this "administrator" response indicate a date from April 2020!??
                  Further, as this issue has now persisted more than 24 hours (and +12 since the last administration acknowledgement), an official follow up response to provide an update on the cause of this ongoing system delay (and address this date discrepancy) would be much appreciated. Thank you!

                  I'm going to guess it's a copy/paste of a notice from a previos outage.

                  This outage has been going on for several days now, I hope it's not a permanent problem. I really like this app, but the radar display was the main reason I used it. I don't want to have to hunt up a new app.

                  KorinaK 1 Reply Last reply Reply Quote 0
                  • KorinaK Offline
                    Korina @capp 0
                    last edited by

                    @capp-0 Hello, the status has been placed on 4.6.2022. The radar outage is only a temporary issue, we are again very sorry for the inconvenience.

                    Korina

                    1 Reply Last reply Reply Quote 0
                    • B777300ANAB Offline
                      B777300ANA
                      last edited by

                      75 hours for me now 😞 it’s still not recovered yet. I hope it would be recovered by this weekend as it’s raining season now in Vietnam and it’s important to access weather raders

                      ZZ

                      KorinaK 1 Reply Last reply Reply Quote 0
                      • dino.emD Offline
                        dino.em | Premium
                        last edited by

                        Still no radar data also.

                        1 Reply Last reply Reply Quote 0
                        • KorinaK Offline
                          Korina @B777300ANA
                          last edited by

                          @b777300ana @dino-em The radar data source is slowly recovering, we expect to have fully recovered radar within today.

                          Korina

                          1 Reply Last reply Reply Quote 2
                          • B777300ANAB Offline
                            B777300ANA
                            last edited by

                            Great! Finally the weather rader is back in Vietnam!

                            ZZ

                            KorinaK 1 Reply Last reply Reply Quote 0
                            • KorinaK Offline
                              Korina @B777300ANA
                              last edited by

                              @b777300ana @Alexchow2014 @ankal @B777300ANA @BeTheLyte @camplanes @capp-0 @crisis-0 @emmav674 @Geroe Hello, weather radar is now updated with the latest radar images, data outage has been resolved.

                              Korina

                              1 Reply Last reply Reply Quote 2
                              • Jorge Velloso FilhoJ Offline
                                Jorge Velloso Filho @tatarevicova
                                last edited by Jorge Velloso Filho

                                @tatarevicova @Korina its not working again!! :/

                                petra.pikP 1 Reply Last reply Reply Quote 0
                                • X Offline
                                  xaviercm63 | Premium
                                  last edited by xaviercm63

                                  Hi,

                                  @tatarevicova @Korina

                                  The same problem is back again ... :(

                                  No more radar for France (and some other country).

                                  1 Reply Last reply Reply Quote 0
                                  • tatarevicovaT Offline
                                    tatarevicova | Premium
                                    last edited by

                                    Radar data is unfortunately delayed again due to an outage on our radar data provider's side. We are looking into whether we can switch to other sources of radar data for at least some countries until the outage is resolved.

                                    1 Reply Last reply Reply Quote 3
                                    • B777300ANAB Offline
                                      B777300ANA
                                      last edited by

                                      Radar data is gone again 😞 it’s currently rain season in Vietnam so it’s important for a weather radar and so far windy provides the best radar.

                                      Hopefully it could be back soon as well.

                                      ZZ

                                      1 Reply Last reply Reply Quote 0
                                      • Alexchow2014A Offline
                                        Alexchow2014 | Premium
                                        last edited by

                                        Thx a lot. However, the radar data of HK down again now.

                                        1 Reply Last reply Reply Quote 0
                                        • Z Offline
                                          Zwanske | Premium
                                          last edited by

                                          No radar in Thailand maps since 3 days. Is it my connection or a general system failure?

                                          B777300ANAB 1 Reply Last reply Reply Quote 0
                                          • B777300ANAB Offline
                                            B777300ANA @Zwanske
                                            last edited by

                                            @zwanske Yeo. Its a system issue. It sadly been down again since this midnight after 7 hours being normal.

                                            ZZ

                                            Z 1 Reply Last reply Reply Quote 0
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