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    Solved Delayed radar data

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    • C
      camplanes @kerber 0 | Premium last edited by

      @kerber-0
      radar data in france not available

      1 Reply Last reply Reply Quote 2
      • emmav674
        emmav674 @tatarevicova | Premium last edited by

        @tatarevicova Any news?

        1 Reply Last reply Reply Quote 1
        • B777300ANA
          B777300ANA @tatarevicova last edited by

          @tatarevicova Any updates on when will the rader be reavailable? Its been outage since Saturday and is passing the 72-hour outage soon. Is it gonna contunue for another week?

          ZZ

          1 Reply Last reply Reply Quote 0
          • BeTheLyte
            BeTheLyte | Premium last edited by

            WHY does this "administrator" response indicate a date from April 2020!??
            Further, as this issue has now persisted more than 24 hours (and +12 since the last administration acknowledgement), an official follow up response to provide an update on the cause of this ongoing system delay (and address this date discrepancy) would be much appreciated. Thank you!

            capp 0 1 Reply Last reply Reply Quote 1
            • capp 0
              capp 0 @BeTheLyte last edited by

              @bethelyte said in Delayed radar data:

              WHY does this "administrator" response indicate a date from April 2020!??
              Further, as this issue has now persisted more than 24 hours (and +12 since the last administration acknowledgement), an official follow up response to provide an update on the cause of this ongoing system delay (and address this date discrepancy) would be much appreciated. Thank you!

              I'm going to guess it's a copy/paste of a notice from a previos outage.

              This outage has been going on for several days now, I hope it's not a permanent problem. I really like this app, but the radar display was the main reason I used it. I don't want to have to hunt up a new app.

              Korina 1 Reply Last reply Reply Quote 0
              • Korina
                Korina Administrator @capp 0 last edited by

                @capp-0 Hello, the status has been placed on 4.6.2022. The radar outage is only a temporary issue, we are again very sorry for the inconvenience.

                Korina

                1 Reply Last reply Reply Quote 0
                • B777300ANA
                  B777300ANA last edited by

                  75 hours for me now 😞 it’s still not recovered yet. I hope it would be recovered by this weekend as it’s raining season now in Vietnam and it’s important to access weather raders

                  ZZ

                  Korina 1 Reply Last reply Reply Quote 0
                  • dino.em
                    dino.em | Premium last edited by

                    Still no radar data also.

                    1 Reply Last reply Reply Quote 0
                    • Korina
                      Korina Administrator @B777300ANA last edited by

                      @b777300ana @dino-em The radar data source is slowly recovering, we expect to have fully recovered radar within today.

                      Korina

                      1 Reply Last reply Reply Quote 2
                      • B777300ANA
                        B777300ANA last edited by

                        Great! Finally the weather rader is back in Vietnam!

                        ZZ

                        Korina 1 Reply Last reply Reply Quote 0
                        • Korina
                          Korina Administrator @B777300ANA last edited by

                          @b777300ana @Alexchow2014 @ankal @B777300ANA @BeTheLyte @camplanes @capp-0 @crisis-0 @emmav674 @Geroe Hello, weather radar is now updated with the latest radar images, data outage has been resolved.

                          Korina

                          1 Reply Last reply Reply Quote 2
                          • Jorge Velloso Filho
                            Jorge Velloso Filho @tatarevicova last edited by Jorge Velloso Filho

                            @tatarevicova @Korina its not working again!! :/

                            petra.pik 1 Reply Last reply Reply Quote 0
                            • X
                              xaviercm63 | Premium last edited by xaviercm63

                              Hi,

                              @tatarevicova @Korina

                              The same problem is back again ... :(

                              No more radar for France (and some other country).

                              1 Reply Last reply Reply Quote 0
                              • tatarevicova
                                tatarevicova Administrator last edited by

                                Radar data is unfortunately delayed again due to an outage on our radar data provider's side. We are looking into whether we can switch to other sources of radar data for at least some countries until the outage is resolved.

                                1 Reply Last reply Reply Quote 3
                                • B777300ANA
                                  B777300ANA last edited by

                                  Radar data is gone again 😞 it’s currently rain season in Vietnam so it’s important for a weather radar and so far windy provides the best radar.

                                  Hopefully it could be back soon as well.

                                  ZZ

                                  1 Reply Last reply Reply Quote 0
                                  • Alexchow2014
                                    Alexchow2014 last edited by

                                    Thx a lot. However, the radar data of HK down again now.

                                    1 Reply Last reply Reply Quote 0
                                    • Z
                                      Zwanske | Premium last edited by

                                      No radar in Thailand maps since 3 days. Is it my connection or a general system failure?

                                      B777300ANA 1 Reply Last reply Reply Quote 0
                                      • B777300ANA
                                        B777300ANA @Zwanske last edited by

                                        @zwanske Yeo. Its a system issue. It sadly been down again since this midnight after 7 hours being normal.

                                        ZZ

                                        Z 1 Reply Last reply Reply Quote 0
                                        • Z
                                          Zwanske @B777300ANA | Premium last edited by

                                          @b777300ana OK, keep a close watch on it and hope it gets as stable as before.

                                          1 Reply Last reply Reply Quote 0
                                          • angeloyzf
                                            angeloyzf last edited by

                                            Radar in Italy is not working since 2 days :(

                                            1 Reply Last reply Reply Quote 2
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