SOLVED Delayed radar data

[petra.pik]

@jorge-velloso-filho @xaviercm63 @B777300ANA @Alexchow2014 @Zwanske @angeloyzf
Hello, weather radar is now updated with the latest radar images, data outage has been resolved.

[B777300ANA]

Hello, why have the radar for Vietnam, Thailand China, Laos and Mynnar dissapeared again?

I refreshed my screen and my wifi is also fine.

[Korina]

@b777300ana Hello, Radar for Vietnam is back online, it was temporary issue.

[Lifan Yang]

Hi there, seems the new data(new provider) server in China is blocked. I can’t reach any radar even global wind information. Could you check with your supplier with the server again please?

[Korina]

@lifan-yang Hello, data for China are displayed on the map. Do you still see the error?

[Lifan Yang]

@korina yes I can see the other datas are back online but still negative for the weather radar. The complete radar map is gray until I connect to a vpn.

[Korina]

@lifan-yang Is there any error message or something in the Error console?

[Lifan Yang]

@korina there is no error message shown on the map. Form my observation these days, I can refresh the temperature on the map every time, but I couldn’t refresh the wind map and the weather radar quite often( only succeed refresh 1or 2/ 10 times). I can refresh all the data with a vpn connection(despite it is really slow) so I think the server status is normal.

[Korina]

@lifan-yang Hello, could you please send me your IP and DNS server address?

[Lifan Yang]

@korina {
"timestamp": 1655695198035,
"runningMs": 75874,
"type": "user",
"module": "plugin",
"msg": "Failed to load plugin: patch",
"line": null,
"col": null,
"url": "capacitor://localhost#/",
"script": null,
"ver": "35.3.4",
"target": "mobile",
"stack": false,
"deviceID": "b5b130df-4856-2b5a-74ba-4df22e8693f9",
"error": " {
"isTrusted": true
}",
"isOnline": true,
"latestBcast": "store: animation (48600ms ago at 1655695149435)
store: animation (48598ms ago at 1655695149437)
store: animation (47083ms ago at 1655695150952)
store: animation (47083ms ago at 1655695150952)
bcast: noConnection http (11ms ago at 1655695198024)",
"sessionCounter": 394,
"sessionName": "cn-Lifan Yang",
"lang": "en",
"size": "428x926",
"platform": "ios",
"errorID": "failed-to-load-plugin-patch"
}

Hi Korina

Here I attach the error code that states unable to load data from the server, hope you can find some useful information from above

[Korina]

@lifan-yang Hello, can you post a screenshot showing the missing data?