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    SOLVED Delayed radar data

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    • petra.pik
      petra.pik @Jorge Velloso Filho last edited by

      @jorge-velloso-filho @xaviercm63 @B777300ANA @Alexchow2014 @Zwanske @angeloyzf
      Hello, weather radar is now updated with the latest radar images, data outage has been resolved.

      Petra

      1 Reply Last reply Reply Quote 1
      • B777300ANA
        B777300ANA | Premium last edited by

        Hello, why have the radar for Vietnam, Thailand China, Laos and Mynnar dissapeared again?
        Screen Shot 2022-06-10 at 14.32.14.png

        I refreshed my screen and my wifi is also fine.

        ZZ

        Korina 1 Reply Last reply Reply Quote 0
        • Korina
          Korina Administrator @B777300ANA last edited by

          @b777300ana Hello, Radar for Vietnam is back online, it was temporary issue.

          Korina

          1 Reply Last reply Reply Quote 0
          • L
            Lifan Yang | Premium last edited by

            Hi there, seems the new data(new provider) server in China is blocked. I can’t reach any radar even global wind information. Could you check with your supplier with the server again please?

            Korina 1 Reply Last reply Reply Quote 0
            • Korina
              Korina Administrator @Lifan Yang last edited by

              @lifan-yang Hello, data for China are displayed on the map. Do you still see the error?

              Korina

              1 Reply Last reply Reply Quote 0
              • L
                Lifan Yang | Premium last edited by

                @korina yes I can see the other datas are back online but still negative for the weather radar. The complete radar map is gray until I connect to a vpn.

                Korina 1 Reply Last reply Reply Quote 0
                • Korina
                  Korina Administrator @Lifan Yang last edited by

                  @lifan-yang Is there any error message or something in the Error console?

                  Korina

                  1 Reply Last reply Reply Quote 0
                  • L
                    Lifan Yang | Premium last edited by

                    @korina there is no error message shown on the map. Form my observation these days, I can refresh the temperature on the map every time, but I couldn’t refresh the wind map and the weather radar quite often( only succeed refresh 1or 2/ 10 times). I can refresh all the data with a vpn connection(despite it is really slow) so I think the server status is normal.

                    Korina 1 Reply Last reply Reply Quote 1
                    • Korina
                      Korina Administrator @Lifan Yang last edited by

                      @lifan-yang Hello, could you please send me your IP and DNS server address?

                      Korina

                      L 1 Reply Last reply Reply Quote 1
                      • L
                        Lifan Yang @Korina | Premium last edited by

                        @korina {
                        "timestamp": 1655695198035,
                        "runningMs": 75874,
                        "type": "user",
                        "module": "plugin",
                        "msg": "Failed to load plugin: patch",
                        "line": null,
                        "col": null,
                        "url": "capacitor://localhost#/",
                        "script": null,
                        "ver": "35.3.4",
                        "target": "mobile",
                        "stack": false,
                        "deviceID": "b5b130df-4856-2b5a-74ba-4df22e8693f9",
                        "error": " {
                        "isTrusted": true
                        }",
                        "isOnline": true,
                        "latestBcast": "store: animation (48600ms ago at 1655695149435)
                        store: animation (48598ms ago at 1655695149437)
                        store: animation (47083ms ago at 1655695150952)
                        store: animation (47083ms ago at 1655695150952)
                        bcast: noConnection http (11ms ago at 1655695198024)",
                        "sessionCounter": 394,
                        "sessionName": "cn-Lifan Yang",
                        "lang": "en",
                        "size": "428x926",
                        "platform": "ios",
                        "errorID": "failed-to-load-plugin-patch"
                        }

                        Hi Korina

                        Here I attach the error code that states unable to load data from the server, hope you can find some useful information from above

                        Korina 1 Reply Last reply Reply Quote 0
                        • Korina
                          Korina Administrator @Lifan Yang last edited by

                          @lifan-yang Hello, can you post a screenshot showing the missing data?

                          Korina

                          1 Reply Last reply Reply Quote 0
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