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    Delayed radar data

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    • B777300ANAB Offline
      B777300ANA
      last edited by

      Hello, why have the radar for Vietnam, Thailand China, Laos and Mynnar dissapeared again?
      Screen Shot 2022-06-10 at 14.32.14.png

      I refreshed my screen and my wifi is also fine.

      ZZ

      KorinaK 1 Reply Last reply Reply Quote 0
      • KorinaK Offline
        Korina @B777300ANA
        last edited by

        @b777300ana Hello, Radar for Vietnam is back online, it was temporary issue.

        Korina

        1 Reply Last reply Reply Quote 0
        • L Offline
          Lifan Yang | Premium
          last edited by

          Hi there, seems the new data(new provider) server in China is blocked. I can’t reach any radar even global wind information. Could you check with your supplier with the server again please?

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK Offline
            Korina @Lifan Yang
            last edited by

            @lifan-yang Hello, data for China are displayed on the map. Do you still see the error?

            Korina

            1 Reply Last reply Reply Quote 0
            • L Offline
              Lifan Yang | Premium
              last edited by

              @korina yes I can see the other datas are back online but still negative for the weather radar. The complete radar map is gray until I connect to a vpn.

              KorinaK 1 Reply Last reply Reply Quote 0
              • KorinaK Offline
                Korina @Lifan Yang
                last edited by

                @lifan-yang Is there any error message or something in the Error console?

                Korina

                1 Reply Last reply Reply Quote 0
                • L Offline
                  Lifan Yang | Premium
                  last edited by

                  @korina there is no error message shown on the map. Form my observation these days, I can refresh the temperature on the map every time, but I couldn’t refresh the wind map and the weather radar quite often( only succeed refresh 1or 2/ 10 times). I can refresh all the data with a vpn connection(despite it is really slow) so I think the server status is normal.

                  KorinaK 1 Reply Last reply Reply Quote 1
                  • KorinaK Offline
                    Korina @Lifan Yang
                    last edited by

                    @lifan-yang Hello, could you please send me your IP and DNS server address?

                    Korina

                    L 1 Reply Last reply Reply Quote 1
                    • L Offline
                      Lifan Yang @Korina | Premium
                      last edited by

                      @korina {
                      "timestamp": 1655695198035,
                      "runningMs": 75874,
                      "type": "user",
                      "module": "plugin",
                      "msg": "Failed to load plugin: patch",
                      "line": null,
                      "col": null,
                      "url": "capacitor://localhost#/",
                      "script": null,
                      "ver": "35.3.4",
                      "target": "mobile",
                      "stack": false,
                      "deviceID": "b5b130df-4856-2b5a-74ba-4df22e8693f9",
                      "error": " {
                      "isTrusted": true
                      }",
                      "isOnline": true,
                      "latestBcast": "store: animation (48600ms ago at 1655695149435)
                      store: animation (48598ms ago at 1655695149437)
                      store: animation (47083ms ago at 1655695150952)
                      store: animation (47083ms ago at 1655695150952)
                      bcast: noConnection http (11ms ago at 1655695198024)",
                      "sessionCounter": 394,
                      "sessionName": "cn-Lifan Yang",
                      "lang": "en",
                      "size": "428x926",
                      "platform": "ios",
                      "errorID": "failed-to-load-plugin-patch"
                      }

                      Hi Korina

                      Here I attach the error code that states unable to load data from the server, hope you can find some useful information from above

                      KorinaK 1 Reply Last reply Reply Quote 0
                      • KorinaK Offline
                        Korina @Lifan Yang
                        last edited by

                        @lifan-yang Hello, can you post a screenshot showing the missing data?

                        Korina

                        1 Reply Last reply Reply Quote 0
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