<![CDATA[Not working on desktop after purchasing in the App Store]]>Purchased in app store.
In desktop it asks for order reference.
Where do I find my order reference? It says to look for FastSpring in my mail box but there isn't one.
I'm logged in but still it doesn't restore my order when I click it, as I said it asks for the order reference.
What should I do?

Thanks,
Amit

]]>https://community.windy.com/topic/20822/not-working-on-desktop-after-purchasing-in-the-app-storeRSS for NodeFri, 10 Apr 2026 15:27:01 GMTSun, 12 Jun 2022 08:35:54 GMT60<![CDATA[Reply to Not working on desktop after purchasing in the App Store on Tue, 21 Jun 2022 06:12:59 GMT]]>@amit-baskin I still do not see you are Premium. Did you try to log out and log in?

]]>https://community.windy.com/post/111137https://community.windy.com/post/111137Tue, 21 Jun 2022 06:12:59 GMT<![CDATA[Reply to Not working on desktop after purchasing in the App Store on Mon, 20 Jun 2022 13:57:00 GMT]]>done.

Amit

]]>https://community.windy.com/post/111072https://community.windy.com/post/111072Mon, 20 Jun 2022 13:57:00 GMT<![CDATA[Reply to Not working on desktop after purchasing in the App Store on Mon, 20 Jun 2022 06:37:38 GMT]]>@amit-baskin Could you try to log out and log in again in the app? Please also send me your App Store receipt for Windy Premium to support[@]windy.com and attach a link to this thread.

]]>https://community.windy.com/post/111001https://community.windy.com/post/111001Mon, 20 Jun 2022 06:37:38 GMT<![CDATA[Reply to Not working on desktop after purchasing in the App Store on Sun, 19 Jun 2022 07:31:26 GMT]]>@korina I am though, both connected trough my google account: amit.baskin@gmail.com.
I appreciate your help.

Thanks,
Amit

]]>https://community.windy.com/post/110927https://community.windy.com/post/110927Sun, 19 Jun 2022 07:31:26 GMT<![CDATA[Reply to Not working on desktop after purchasing in the App Store on Mon, 13 Jun 2022 11:43:57 GMT]]>@amit-baskin That means you already have a Premium on the account you are logged in with in the app. You probably have 2 account, one with Premium and second without.

If you want to use Premium on desktop as well, just login with the same account.

]]>https://community.windy.com/post/110308https://community.windy.com/post/110308Mon, 13 Jun 2022 11:43:57 GMT<![CDATA[Reply to Not working on desktop after purchasing in the App Store on Mon, 13 Jun 2022 11:13:19 GMT]]>I can't seem to be able to Initiate a window with subscription offer.
When I click on 1 h it just switches to 1 h, no subscription offer.

Thanks,
Amit

]]>https://community.windy.com/post/110303https://community.windy.com/post/110303Mon, 13 Jun 2022 11:13:19 GMT<![CDATA[Reply to Not working on desktop after purchasing in the App Store on Mon, 13 Jun 2022 09:16:59 GMT]]>@amit-baskin Hello, thank you for contacting us. Since you purchase it in the app, you will need to restore it there, not on desktop.

  1. Open the app and login
  2. Go to Premium offer and tap on Restore purchases

Here is a complete manual in case you will need additional information What to do if you can't access your Windy Premium features

]]>https://community.windy.com/post/110277https://community.windy.com/post/110277Mon, 13 Jun 2022 09:16:59 GMT