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    Refund request

    Windy Premium
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    • F
      frescalee | Premium last edited by

      Hi, I have been using the app for a couple of weeks and I just can't cancelled it. Will you please provide a refund?
      My email is frescajlee@gmail.com.
      Thank you!

      F 1 Reply Last reply Reply Quote 0
      • F
        frescalee @frescalee | Premium last edited by

        I purchased through Google Play

        Korina 1 Reply Last reply Reply Quote 0
        • Korina
          Korina Administrator @frescalee last edited by

          @frescalee Hello, to cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over orders from Google Play and App Store.

          Request a refund here:
          App Store – https://support.apple.com/en-us/HT204084
          Google Play – https://support.google.com/googleplay/answer/2479637?hl=en

          Cancel the subscription
          App Store – https://support.apple.com/en-us/HT202039
          Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

          Korina

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