Black screen when on Radar or Satellite?
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Hi,
Recently my screen is completely black when using weather radar and satellite, it only shows the blue 'ping' to indicate my location.
It started doing this a month or so back and the only way I could get it to show the map was to switch off "particles animation" but now it is doing it all the time and i am unable to see weather radar or satellite.
I live in Broome West Oz (up in the Tropics) and use Windy many times a day to check the weather situation in the surrounding region
Hoping you have some idea what is going wrong - I don't believe that i have changed anything on my computer that would affect it
Cheers
Laurie Preston (Lozwestoz)
Broome
WA -
@lozwestoz Hello, what version of OS and Windy do you have? Is there any error in the Error console?
Korina
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Hi @korina
Sorry, just saw your response, I am using version 36.0.0
There is no error in the error console -
@lozwestoz Hello, have you please tried updating to the newest browser version? I can also recommend to turn on the "graphic compatibility mode" in Settings.
Korina
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@korina Hi there, I have the latest version of Firefox as my own browser.
I have upgraded to Windy Premium and it is showing that my version of Windy was last updated 10 days ago.
I have already turned on"graphic compatibility mode'
Is there a more recent version and if so, how do i go about updating (I haven't noticed any method of manually updating as yet) -
@korina
Hi again,
Not sure whether tit was the upgrade to Premium or what but about 1 hour ago, my screen suddenly changed and the colour returned - no more black screen!.
Hoping that the issue does not repeat
Thanks for your involvement and assistance
have a great weekend
Lozwestoz -
@lozwestoz Glad to hear it. If it appears again, let us know.
