Can't activate premium subscription

[juefried]

I bought the 20,99€ subscription through Google Play with Paypal. I can see both the Paypal payment and the subscription in Google Play. But there I get a message that I should confirm the rate in the app. But I have no idea how to do that, because the "Restore Premium" function reports that no running subscription can be found.

I suspect that the purchase and the user I am logged in with are somehow not linked.

Who can help me to solve the problem?

[Korina]

@juefried Hello, are you please logged in with this account in the app? Is it possible that you created another account with a different email address?

Please send me the Google Play receipt to support[@]windy.com. Thank you

[juefried]

@korina I also checked in with my gmail-address, but that was after the purchase because I wasn't sure.
I'll send you the Google Play receipt.

[juefried]

@korina I loggt in using my Google-Account with no difference. 😟

[Korina]

@juefried Hello, I have already sent you an email. Your account already has a Premium access.