I paid, but I can't apply the premium.

[승현 원]

I paid, but I can't apply the premium.

[Korina]

@승현-원 Hello Leigh,

Premium isn’t linked to your Windy account yet (unless you have paired it with account that has a different email address than the one you are contacting us from), that is why you don’t see Premium when log into the application.

To pair Premium, follow these steps

1. Go to desktop and log in with your Windy account
2. Open the subscription offer window (e.g. click on the 1h forecast button in the detail of a certain location)
3. Click on 'Restore purchases'
4. On the next page, insert the subscription Order Reference code, your order reference number is (I will send it to you via PM).