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    How to activate Android Pro subscription on web version?

    Windy Premium
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    • Gary Oberbrunner
      Gary Oberbrunner | Premium last edited by

      I paid for an annual Windy Pro subscription on Android (through Google). I have the email with the order ID GPA.3335-6122-XXXX-YYYYY (some digits redacted here). I see the "PRO" badge under my profile pic in the app.

      I then logged in to the web app using my Google login, with the same email (same as I'm using here on this community) but I don't have Premium there. I just get the lion pic with purchase option when I click "Windy Premium" in the menu.
      I tried "Restore Purchase" with the order ID above, but it says that's an invalid order ID.

      What should I do to activate my Premium/Pro subscription on the web version?

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @Gary Oberbrunner last edited by

        @gary-oberbrunner Hello, you are contacting a wrong company.

        We are Windy.com (with red logo) and our subscription is called Windy Premium, not “Windy PRO”.

        These are our official apps:

        • Android
        • iOS

        Korina

        Gary Oberbrunner 1 Reply Last reply Reply Quote 0
        • Gary Oberbrunner
          Gary Oberbrunner @Korina | Premium last edited by

          @korina Oh, that explains so much! Thank you!

          1 Reply Last reply Reply Quote 1
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