Renewal

Wichita 0

Re: How do I can do the renewal ?. MY OLD CREDIT CARD IS NO LONGER VALID… WHERE DO I GO TO CHANGE TO A NEW credit CARD TO RENEW MY ANNUAL PREMIUM SUBSCRIPTION?

Korina

@wichita-0 Hello, you will need to update your payment details on the platform, where you subscribed to Premium. It is either App Store and Google Play or FastSpring (desktop), in this case please visit - https://windy.onfastspring.com/account.

sipaktli

@Korina
The website only gives an option to enter an email to be sent email instructions.

I don't get the emails (yes spam checked).
uh, super inconvenient that there is no straightforward way to manage payment. Pretty easy to add an ecommerce bank gateway, you can add a paypal and a crypto address. Pretty simple to make. I have them on my own website and I'm just a freelancer.

Suty

@sipaktli Hi, the problem can be the fact that your purchase in Fastspring was made with the email address c**1@tuta.io. Did you try to access subscription management with this email?

7outstanding7

@Ondřej-Šutera I'm having the same problem as @sipaktli .Fastspring says it sent email to my account to fix account payment. I never receive any email and checked my spam folder.

sipaktli

@Ondřej-Šutera
Ah... different emails. Got it now. Thanks!

Suty

@7outstanding7 Did you try to get to Fastspring account management with this email bro*******07@rogers.com?