<![CDATA[Premium account problem]]>Hi,
I bought Windy Premium yearly subscription on 18th of July. Now i got a notification from Google that it got refunded. Which is strange because i did not ask for a refund, nor i have canceled the subscription. (It doesn't even show up as a canceled subscription, just on the previous orders tab)
Please tell me what could be the reason for this and what can i do to cancel this refund process. Or i will have to buy a new subscription when my refund got processed?
Best regards,

Tamas

]]>https://community.windy.com/topic/21367/premium-account-problemRSS for NodeSun, 16 Aug 2026 07:55:18 GMTThu, 21 Jul 2022 09:11:24 GMT60<![CDATA[Reply to Premium account problem on Thu, 21 Jul 2022 11:05:41 GMT]]>@korina Hello Korina,
Thank you for the quick reply. Yes, i can see that i don't have Premium anymore and the subscription option is available once again. I think i will wait for my refund to be processed and then i will subscribe again.
Best regards,

Tamas

]]>https://community.windy.com/post/114207https://community.windy.com/post/114207Thu, 21 Jul 2022 11:05:41 GMT<![CDATA[Reply to Premium account problem on Thu, 21 Jul 2022 10:58:03 GMT]]>@bunker12 Hello Tamas, that is a strange behaviour. Nevertheless, I can see that the order was refunded, that should automatically cancel the subscription. In our system, you no longer have a Premium status and you should not be able to access Premium features.

I would suggest to subscribe again.

]]>https://community.windy.com/post/114205https://community.windy.com/post/114205Thu, 21 Jul 2022 10:58:03 GMT