Windy won't accept payment for Professional API
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Hi there. We are trying to purchase the professional API. And YES we have read everything about the API and YES we have installed and tried the trial version.
At the payment page it fails to take my payment... This never happens on any other site... Can you please help. email: james@riverwatch.nz -
@jimjamx Hello, I recommend contacting the FastSpring support to resolve the payment issue.
Korina
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@korina Actually the same thing happens when I try to use Paypal as well. I checked with my bank and there is no reason why this payment shouldn’t go through. So it can’t be Fastspring… unless they also control your Paypal payments?
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@jimjamx Hello, it seems there was a blocking issue. Could you please try again now? Let me know if the issue persists.
Korina
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@korina unfortunately the issue is still there. I can't purchase through FastSpring or PayPal... I have checked by purchasing other items via PayPal and that works.
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@korina I see that FastSpring do indeed control your PayPal portal... so it is FastSpring that have the problem... this could be loosing you quite a few customers...
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@jimjamx Hello, I would recommend contacting FastSpring directly to resolve this issue.
