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    Can't identify stations quickly

    Bug Reports
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    • Ahmed A.ASA
      Ahmed A.AS Banned
      last edited by

      When hovering on a weather station with cursor, it's identifying palette does not appear, so, I click on it to see it's details instead.

      KorinaK 1 Reply Last reply Reply Quote 0
      • KorinaK
        Korina @Ahmed A.AS
        last edited by

        @ahmed-a-as Hello, could you show us a screenshot, please?

        Korina

        Ahmed A.ASA 1 Reply Last reply Reply Quote 0
        • Ahmed A.ASA
          Ahmed A.AS Banned @Korina
          last edited by

          @korina bandicam 2022-08-06 16-26-37-159.jpg
          As you can see, no identifying sign of the station appears when hovering on it. I tried to wait for nearly a minute but nothing appears.
          Also, this used to happen but only when the network connection is slow, but now, I have a good connection and the problem still persist.

          idefix37I 1 Reply Last reply Reply Quote 0
          • idefix37I
            idefix37 Sailor Moderator @Ahmed A.AS
            last edited by idefix37

            @ahmed-a-as
            Here you show a screenshot from a tablet.
            It works on desktop with browser version.
            But hovering stations on a tablet has never given the identification label of the station, in my experience on iPad.

            Ahmed A.ASA 1 Reply Last reply Reply Quote 0
            • Ahmed A.ASA
              Ahmed A.AS Banned @idefix37
              last edited by Ahmed A.AS

              @idefix37 It is not from a tablet, it is from a desktop but with a small screen resolution ( old square monitor ) which tricks the site to treat it as it was a tablet.
              This problem wasn't exist before the recent updates ( this month updates ).

              KorinaK 1 Reply Last reply Reply Quote 0
              • KorinaK
                Korina @Ahmed A.AS
                last edited by

                @ahmed-a-as Hello, if the screen size is small, then Windy automatically switches to mobile layout and in mobile layout hovering over stations does not give any pop-up window.

                Korina

                Ahmed A.ASA 1 Reply Last reply Reply Quote 0
                • Ahmed A.ASA
                  Ahmed A.AS Banned @Korina
                  last edited by

                  @korina But this wasn't before, and why the site use the screen resolution as an indicator of the platform? I use all other sites normally, so, why this happen at windy? It looks like there is a bug or something similar to it.

                  KorinaK 1 Reply Last reply Reply Quote 0
                  • KorinaK
                    Korina @Ahmed A.AS
                    last edited by

                    @ahmed-a-as Hello, we have always identified devices based on their screen size/resolution.

                    Korina

                    Ahmed A.ASA 1 Reply Last reply Reply Quote 0
                    • Ahmed A.ASA
                      Ahmed A.AS Banned @Korina
                      last edited by

                      @korina Anyway, as a heavy user, I think this error is very annoying and it is not healthy for the service.

                      1 Reply Last reply Reply Quote 0
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