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    details : renewal payment and subscription

    Windy Premium
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    • A
      Arevann last edited by

      Hello, I have a question regarding the cancellation of the subscription payment.

      How do I cancel my subscription or make sure it does not renew? How can I delete Fastspring account ? I also have some other questions. Let's say I cancel my subscription tomorrow. I will then have access to the Windy data for the year corresponding to my subscription. However, since I will have deleted my account, there will be no renewal of my subscription and the withdrawals will stop. Thus, I will no longer have access to the services corresponding to this subscription. Is it correct ?

      I thank you in advance for your answer.

      Best regards

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @Arevann last edited by

        @arevann Hello, you can manage/cancel the subscription at https://windy.onfastspring.com/account. If you cancel it, the subscription will not renew, but you still have access to Premium for the remaining time till expiration.

        Korina

        1 Reply Last reply Reply Quote 0
        • A
          Arevann last edited by

          Hello,

          Is it the same process to cancel API account ?

          Best regards,

          Korina 1 Reply Last reply Reply Quote 0
          • Korina
            Korina Administrator @Arevann last edited by

            @arevann Yes, it is the same process.

            Korina

            1 Reply Last reply Reply Quote 0
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