Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Paid for Premium, do I have it?

    Scheduled Pinned Locked Moved Windy Premium
    6 Posts 3 Posters 1.3k Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • F Offline
      firefalling
      last edited by

      I upgraded to the premium version of the app within one day of downloading it but every time that a login now there is a big banner at the top asking me to switch over to Wendy Premium. It appears every time I open the app so I'm not even sure if I have the premium version because I'm so new with the app or if that banner is just there unnecessarily after I've upgraded to a paid version

      F 2 Replies Last reply Reply Quote 0
      • F Offline
        firefalling @firefalling
        last edited by

        @firefalling Windy*

        KorinaK 1 Reply Last reply Reply Quote 0
        • KorinaK Offline
          Korina @firefalling
          last edited by

          @firefalling Hello, you currently do not have Premium for your account, please follow the steps in this article to restore it - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

          Korina

          F 1 Reply Last reply Reply Quote 0
          • F Offline
            firefalling @Korina
            last edited by

            @Korina it isn't restoring it. Please fix it for me as mentioned in the help section.

            1 Reply Last reply Reply Quote 0
            • F Offline
              firefalling @firefalling
              last edited by

              @firefalling it isn't restoring it. Please fix it for me as mentioned in the help section.

              David PolášekD 1 Reply Last reply Reply Quote 0
              • David PolášekD Offline
                David Polášek Administrator @firefalling
                last edited by

                Hello @firefalling

                I can see you still don't have a premium account. Please send us an invoice to support@windycom.

                We'll take a look. Thank you.

                David Polášek
                Marketing Director at Windy.com

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post
                Windy Community  |  Powered by excellent NodeBB
                Terms of Use     Privacy Policy     Windy.com