Cancel subscription
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I no longer need this subscription and joined online but the process to cancel is insane. Tried to go to FastSpring and it said it would send me information to log in to my account but I just get an email saying welcome!
I want to cancel immediately. -
@Rachel-Lamb Hello, I could not find any subscription under your email address. Also, your account doesn't have Premium access, which indicates you never used Premium.
To cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over these platforms.
Cancel the subscription
App Store – https://support.apple.com/en-us/HT202039
Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=enIf you are subscribed via our website, let me know what email address is linked to the subscription.
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Dear Sirs/Madams,
I also wanted to cancel my subscription some days ago but it didn't work.
Please cancel my subscription and refund if possible.Thanks
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@Korina I was using it at a previous workplace and no longer have access to that email address. It was registered under rlamb@powercor.com.au so if I don’t have access to this email address, how can I log on to the different site to cancel?
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@Rachel-Lamb Hello, I have canceled and refunded you the subscription renewal from the 28th of August.
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@Korina : Please also cancel and refund my subscription.
Thanks!
Best Regards
