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    Renewing is Confusing - Need Guidance

    Windy Premium
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    • jimerb
      jimerb | Premium last edited by

      I originally purchased Windy Premium on fastspring without renewal.

      It just expired 9/1 and I never received any messages to renew.

      When I go into fastspring there is no "Subscribe" or Renew option.

      The interface is pretty clumsy.

      If i renew in the IOS store will the price be the same and will I be able to access from the web?

      If not, how do i renew in fastspring?

      1 Reply Last reply Reply Quote 0
      • jimerb
        jimerb | Premium last edited by

        It eventually figured out my subscription expired and showed it on the windy interface. I no longer need advice.

        Korina 1 Reply Last reply Reply Quote 0
        • Korina
          Korina @jimerb last edited by

          @jimerb Hello, you have initially purchased a one-time purchase for Windy Premium, this option does not renew because it is not a subscription.

          I can see you then subscribed to a regular subscription, which is going to renew 4th of September 2023.

          Korina

          1 Reply Last reply Reply Quote 0
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