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    Unwanted premium cancelation

    Scheduled Pinned Locked Moved Windy Premium
    premiumsubscription
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    • L Offline
      loris.did | Premium
      last edited by

      Hi, yesterday I got a msg from Google Play, saying that I'd be refunded following my Windy Premium Subscription Cancelation. As a matter of fact, I'm not Premium anymore since yesterday. I've been refunded, but the issue is that I didn't cancel my subscription, made the day before. What's the problem here?
      Thanks a lot.

      KorinaK 1 Reply Last reply Reply Quote 1
      • KorinaK Korina moved this topic from Your Feedback and Suggestions on
      • KorinaK Offline
        Korina @loris.did
        last edited by

        @loris-did Hello, we are unfortunately unable to tell you the reason for the refund because Google Play handles orders on its own.

        The only solution now is to re-subscribe.

        Korina

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