Reply to New premium lockscreen widgets don't work on Tue, 13 Sep 2022 15:04:53 GMT

hanche — Tue, 13 Sep 2022 15:04:53 GMT

It works now.

Long story short: Yes, I had tried multiple times, stopping and restarting the app, waited what I thought was a reasonable time after installing the lockscreen widget, no luck. (But the non-premium lockscreen widgets worked just fine.) After I read your message, I tried a regular (non-lockscreen) premium widget, and it worked fine. Went back and tried the lockscreen widget once more, and it worked right away. So I never needed to try the big uninstall/restart/reinstall song and dance. And of course, I have no idea why it didn't work before, nor whether anything I tried helped. Maybe the problem just decided to fix itself.

Reply to New premium lockscreen widgets don't work on Tue, 13 Sep 2022 13:03:18 GMT

SimonUrbanek — Tue, 13 Sep 2022 13:03:18 GMT

Hello @hanche ,
Thank you for writing.
Can I ask if the classic forecast premium widgets work for you? ( on iPhone desktop )
Please try running the Windy app ( and make sure you are logged in ) for a few seconds, and then see if the widget hasn't fixed itself ( or try adding it again ).

If that didn't help here are posted instructions on how to fix them: https://community.windy.com/topic/21557/new-premium-widget/15 .

If that doesn't help, please let me know and I'll take a closer look.

Thank you.