Credit Card Charged, but no access nor confirmation email

[NetZomB]

Hi,

I did an annual subscription on my desktop, and my credit card was charged. However, I did not receive a confirmation email, nor access to the premium side of the site.

Please advise.

Thank you
M

[Korina]

@NetZomB Hello, please follow steps in this article for desktop (FastSpring) Windy Premium restore.

[NetZomB]

@Korina Hello, thank you for your response. Unfortunately I've yet to receive an email.

Please advise.

Thank you,
Mike Sr.

[NetZomB]

@Korina I've yet to receive an email and therefore unable to process the transaction
Please advise. Thank you, Mike Sr.

[Korina]

@NetZomB I resent you all the notifications and also sent you PM with the ref. number.