Widgets not being added to homescreen
-
This morning I was trying to reorganize widgets on my homescreen (Huawei M5, Android 8.0.0). The Windy widgets, would not move. I removed them and tried to re-add them, but none will stay once placed. All the other widgets I have work fine, it's only the Windy ones that are not being added. I have restarted my device and uninstalled/reinstalled the app several times but the issue persists.
-
@ednielsen86 Hello, what is the issue exactly? You are not able to add the widgets at all or there is some other issue?
-
@Korina When I try to add the Windy widgets to my home screen, they will not stay. I drag from the drawer, drop in the home screen and they immediately disappear. All other widgets (google, Spotify, calendar, etc.) work fine, only the Windy widgets are not working.
-
@ednielsen86 Could you please record a short video showing this bug?
-
@Korina unfortunately I cannot share a video, apparently I do not have enough privileges for that action
-
-
@ednielsen86 Hello, what is your tablet type and Android version?
-
@Korina Huawei M5, Android 8.0.0
-
@ednielsen86 What tablet do you have?
-
@Korina My tablet is a Huawei MediaPad M5 Lite 10
-
@ednielsen86 Also, when I try adding the widget I get a notification that says Windy is updating the widget, but the widget still does not appear on the screen
-
@ednielsen86 Hi. Have you tried adding widget while network is disabled (wifi and mobile data disabled)? We will try to fix this issue but it is a bit harder because unfortunately we are not able to replicate this issue.
-
@MarkNagy I tried adding the widget with the network disabled as suggested, unfortunately it did not resolve the issue.
