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    Widgets not being added to homescreen

    Scheduled Pinned Locked Moved Bug Reports
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    • KorinaK Offline
      Korina @ednielsen86
      last edited by

      @ednielsen86 Hello, what is the issue exactly? You are not able to add the widgets at all or there is some other issue?

      Korina

      ednielsen86E 1 Reply Last reply Reply Quote 0
      • ednielsen86E Offline
        ednielsen86 @Korina
        last edited by

        @Korina When I try to add the Windy widgets to my home screen, they will not stay. I drag from the drawer, drop in the home screen and they immediately disappear. All other widgets (google, Spotify, calendar, etc.) work fine, only the Windy widgets are not working.

        KorinaK 1 Reply Last reply Reply Quote 0
        • KorinaK Offline
          Korina @ednielsen86
          last edited by

          @ednielsen86 Could you please record a short video showing this bug?

          Korina

          ednielsen86E 1 Reply Last reply Reply Quote 0
          • ednielsen86E Offline
            ednielsen86 @Korina
            last edited by

            @Korina unfortunately I cannot share a video, apparently I do not have enough privileges for that action Screenshot_20221101-172823.png

            ednielsen86E 1 Reply Last reply Reply Quote 0
            • ednielsen86E Offline
              ednielsen86 @ednielsen86
              last edited by

              @ednielsen86 PXL_20221101_200106087.jpg PXL_20221101_200104500.jpg

              KorinaK 1 Reply Last reply Reply Quote 0
              • KorinaK Offline
                Korina @ednielsen86
                last edited by

                @ednielsen86 Hello, what is your tablet type and Android version?

                Korina

                ednielsen86E 1 Reply Last reply Reply Quote 0
                • ednielsen86E Offline
                  ednielsen86 @Korina
                  last edited by

                  @Korina Huawei M5, Android 8.0.0

                  KorinaK 1 Reply Last reply Reply Quote 0
                  • KorinaK Offline
                    Korina @ednielsen86
                    last edited by

                    @ednielsen86 What tablet do you have?

                    Korina

                    ednielsen86E 1 Reply Last reply Reply Quote 0
                    • ednielsen86E Offline
                      ednielsen86 @Korina
                      last edited by

                      @Korina My tablet is a Huawei MediaPad M5 Lite 10

                      ednielsen86E 1 Reply Last reply Reply Quote 0
                      • ednielsen86E Offline
                        ednielsen86 @ednielsen86
                        last edited by

                        @ednielsen86 Also, when I try adding the widget I get a notification that says Windy is updating the widget, but the widget still does not appear on the screen PXL_20221102_201547628.jpg

                        MarkNagyM 1 Reply Last reply Reply Quote 0
                        • MarkNagyM Offline
                          MarkNagy Windy Staff @ednielsen86
                          last edited by

                          @ednielsen86 Hi. Have you tried adding widget while network is disabled (wifi and mobile data disabled)? We will try to fix this issue but it is a bit harder because unfortunately we are not able to replicate this issue.

                          ednielsen86E 1 Reply Last reply Reply Quote 1
                          • ednielsen86E Offline
                            ednielsen86 @MarkNagy
                            last edited by

                            @MarkNagy I tried adding the widget with the network disabled as suggested, unfortunately it did not resolve the issue.

                            1 Reply Last reply Reply Quote 0
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