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    Widgets not being added to homescreen

    Scheduled Pinned Locked Moved Bug Reports
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    • ednielsen86E Offline
      ednielsen86 @Korina
      last edited by

      @Korina When I try to add the Windy widgets to my home screen, they will not stay. I drag from the drawer, drop in the home screen and they immediately disappear. All other widgets (google, Spotify, calendar, etc.) work fine, only the Windy widgets are not working.

      KorinaK 1 Reply Last reply Reply Quote 0
      • KorinaK Offline
        Korina @ednielsen86
        last edited by

        @ednielsen86 Could you please record a short video showing this bug?

        Korina

        ednielsen86E 1 Reply Last reply Reply Quote 0
        • ednielsen86E Offline
          ednielsen86 @Korina
          last edited by

          @Korina unfortunately I cannot share a video, apparently I do not have enough privileges for that action Screenshot_20221101-172823.png

          ednielsen86E 1 Reply Last reply Reply Quote 0
          • ednielsen86E Offline
            ednielsen86 @ednielsen86
            last edited by

            @ednielsen86 PXL_20221101_200106087.jpg PXL_20221101_200104500.jpg

            KorinaK 1 Reply Last reply Reply Quote 0
            • KorinaK Offline
              Korina @ednielsen86
              last edited by

              @ednielsen86 Hello, what is your tablet type and Android version?

              Korina

              ednielsen86E 1 Reply Last reply Reply Quote 0
              • ednielsen86E Offline
                ednielsen86 @Korina
                last edited by

                @Korina Huawei M5, Android 8.0.0

                KorinaK 1 Reply Last reply Reply Quote 0
                • KorinaK Offline
                  Korina @ednielsen86
                  last edited by

                  @ednielsen86 What tablet do you have?

                  Korina

                  ednielsen86E 1 Reply Last reply Reply Quote 0
                  • ednielsen86E Offline
                    ednielsen86 @Korina
                    last edited by

                    @Korina My tablet is a Huawei MediaPad M5 Lite 10

                    ednielsen86E 1 Reply Last reply Reply Quote 0
                    • ednielsen86E Offline
                      ednielsen86 @ednielsen86
                      last edited by

                      @ednielsen86 Also, when I try adding the widget I get a notification that says Windy is updating the widget, but the widget still does not appear on the screen PXL_20221102_201547628.jpg

                      MarkNagyM 1 Reply Last reply Reply Quote 0
                      • MarkNagyM Offline
                        MarkNagy Windy Staff @ednielsen86
                        last edited by

                        @ednielsen86 Hi. Have you tried adding widget while network is disabled (wifi and mobile data disabled)? We will try to fix this issue but it is a bit harder because unfortunately we are not able to replicate this issue.

                        ednielsen86E 1 Reply Last reply Reply Quote 1
                        • ednielsen86E Offline
                          ednielsen86 @MarkNagy
                          last edited by

                          @MarkNagy I tried adding the widget with the network disabled as suggested, unfortunately it did not resolve the issue.

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