Windy Community

    • Register
    • Login
    • Search
    • Unread
    • Categories
    • Groups
    • Go to windy.com

    Upgraded wrong account

    Windy Premium
    4
    8
    83
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • jondalar
      jondalar | Premium last edited by

      I upgraded to premium while logged on to a personal computer with an email account, but then realized I was using my google account on the phone. Can I somehow transfer the premium rights to my google account?

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @jondalar last edited by

        @jondalar Hello, the subscription is always linked to a Windy account that you create either with email address or with social login such as Google, Apple ID or Facebook. Does this mean that you have 2 separate Windy accounts?

        Korina

        1 Reply Last reply Reply Quote 0
        • Moved from General Discussion by  Korina Korina 
        • jondalar
          jondalar | Premium last edited by

          Hi Karina, yes, I've got two accounts, one linked to an old email of mine, the other to my google account. I upgraded the email one instead of the google one, and since I mostly use it on my mobile phone, I want it on google.

          Korina 1 Reply Last reply Reply Quote 0
          • Korina
            Korina Administrator @jondalar last edited by

            @jondalar You can change the associated email address in your profile at https://account.windy.com/profile.

            Korina

            1 Reply Last reply Reply Quote 1
            • jondalar
              jondalar | Premium last edited by jondalar

              Hi Korina, it won't let me, it says that email account is already used (by myself, but not on Silver subscription).

              1 Reply Last reply Reply Quote 0
              • jondalar
                jondalar | Premium last edited by

                With 'Silver' I meant premium... Will it let me change if I delete that account? But even though, it will not use my google account login on the phone. Can I request reimbursement and then upgrade the other account to premium instead?

                Korina 1 Reply Last reply Reply Quote 0
                • Korina
                  Korina Administrator @jondalar last edited by

                  @jondalar Yes, you need to first delete the non Premium account and then change the email address in your profile.

                  Korina

                  1 Reply Last reply Reply Quote 1
                  • E
                    EgNine | Premium last edited by

                    This solution worked for me - Thanks @Korina!

                    1 Reply Last reply Reply Quote 1
                    • First post
                      Last post
                    Windyty, S.E. - all rights reserved. Powered by excellent NodeBB
                    NodeBB & contributors, OSM & contributors, HERE maps
                    Terms and Conditions     Privacy Policy