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    Premium account deactivation and possible overcharges

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      Peebs_22 | Premium last edited by

      Hi, it appears that my Premium account has been deactivated and from my 'billing history'. I also have seven invoices for the same charge of EURO 15.82 for the end of May/early June 22. Who can I send copies/screenshots to in order to verify and see if I was charged? - please help......

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      • Ondřej Šutera
        Ondřej Šutera Administrator last edited by

        Hi @Peebs_22 could you please contact us at support@windy.com with further details and we can take a look at that. However, purchases are completely managed by the service that you used for the payment, that means Google Play, App Store or Fastspring.

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