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    iOS Radar widget not showing current image

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    • jasons47J Offline
      jasons47 | Premium
      last edited by

      I wish I could insert images on here but I don’t see how.

      In any case the radar widget is not showing the current conditions around the Great Lakes. Thanks.

      idefix37I 1 Reply Last reply Reply Quote 0
      • idefix37I Offline
        idefix37 Sailor Moderator @jasons47
        last edited by

        @jasons47 2D8B6594-31F1-4FB1-89A4-442A45E468D5.jpeg

        jasons47J 1 Reply Last reply Reply Quote 1
        • jasons47J Offline
          jasons47 @idefix37 | Premium
          last edited by

          @idefix37 Ahh thanks, let me try…

          8020CEE8-0DF3-4577-B98D-3721AC682B3F.jpeg 0DB942FF-868B-4F88-A0CD-7A07D4DB412D.jpeg

          Images of the widget and current radar.

          1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff
            last edited by

            Hi @jasons47 can you click on the widget to launch the app and then check the widget again, if the issue is related to the updating widget?

            jasons47J 2 Replies Last reply Reply Quote 1
            • jasons47J Offline
              jasons47 @Suty | Premium
              last edited by

              @Ondřej-Šutera The widget remains the same as before opening the app. Thanks.

              1 Reply Last reply Reply Quote 0
              • SutyS Offline
                Suty Windy Staff
                last edited by

                So the time is still stuck on the time 16:15 and it is not updated? Can you provide us with further details about your device and the version of Windy?

                jasons47J 3 Replies Last reply Reply Quote 0
                • jasons47J Offline
                  jasons47 @Suty | Premium
                  last edited by

                  @Ondřej-Šutera There is also a discrepancy between the forecast widget and the forecast in the app.

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                  • jasons47J Offline
                    jasons47 @Suty | Premium
                    last edited by

                    @Ondřej-Šutera It looks like the time gets updated in the radar widget. I’ll have to go through the sequence again in a little while to see if the times diverge.

                    BD52F996-EA67-45B6-A95A-B8492E9E3353.jpeg

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                    • jasons47J Offline
                      jasons47 @Suty | Premium
                      last edited by

                      @Ondřej-Šutera

                      0925F650-2EAD-4869-91D0-5B5532EBD897.jpeg

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                      • jasons47J Offline
                        jasons47 @Suty | Premium
                        last edited by

                        @Ondřej-Šutera I just checked the time in the radar widget and it seems to be updating but the image is not. It’s that one frozen image.

                        1 Reply Last reply Reply Quote 0
                        • SutyS Offline
                          Suty Windy Staff
                          last edited by

                          @jasons47 I will test the behavior today and will forward the issue to our product team, if it is necessary. Thank you for your patience.

                          1 Reply Last reply Reply Quote 1
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