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    iOS Radar widget not showing current image

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    • idefix37
      idefix37 Sailor Moderator @jasons47 last edited by

      @jasons47 2D8B6594-31F1-4FB1-89A4-442A45E468D5.jpeg

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      • J
        jasons47 @idefix37 | Premium last edited by

        @idefix37 Ahh thanks, let me try…

        8020CEE8-0DF3-4577-B98D-3721AC682B3F.jpeg 0DB942FF-868B-4F88-A0CD-7A07D4DB412D.jpeg

        Images of the widget and current radar.

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        • Ondřej Šutera
          Ondřej Šutera Administrator last edited by

          Hi @jasons47 can you click on the widget to launch the app and then check the widget again, if the issue is related to the updating widget?

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          • J
            jasons47 @Ondřej Šutera | Premium last edited by

            @Ondřej-Šutera The widget remains the same as before opening the app. Thanks.

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            • Ondřej Šutera
              Ondřej Šutera Administrator last edited by

              So the time is still stuck on the time 16:15 and it is not updated? Can you provide us with further details about your device and the version of Windy?

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              • J
                jasons47 @Ondřej Šutera | Premium last edited by

                @Ondřej-Šutera There is also a discrepancy between the forecast widget and the forecast in the app.

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                • J
                  jasons47 @Ondřej Šutera | Premium last edited by

                  @Ondřej-Šutera It looks like the time gets updated in the radar widget. I’ll have to go through the sequence again in a little while to see if the times diverge.

                  BD52F996-EA67-45B6-A95A-B8492E9E3353.jpeg

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                  • J
                    jasons47 @Ondřej Šutera | Premium last edited by

                    @Ondřej-Šutera

                    0925F650-2EAD-4869-91D0-5B5532EBD897.jpeg

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                    • J
                      jasons47 @Ondřej Šutera | Premium last edited by

                      @Ondřej-Šutera I just checked the time in the radar widget and it seems to be updating but the image is not. It’s that one frozen image.

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                      • Ondřej Šutera
                        Ondřej Šutera Administrator last edited by

                        @jasons47 I will test the behavior today and will forward the issue to our product team, if it is necessary. Thank you for your patience.

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