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    iOS Radar widget not showing current image

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    • J
      jasons47 | Premium last edited by

      I wish I could insert images on here but I don’t see how.

      In any case the radar widget is not showing the current conditions around the Great Lakes. Thanks.

      idefix37 1 Reply Last reply Reply Quote 0
      • idefix37
        idefix37 Sailor Moderator @jasons47 last edited by

        @jasons47 2D8B6594-31F1-4FB1-89A4-442A45E468D5.jpeg

        J 1 Reply Last reply Reply Quote 1
        • J
          jasons47 @idefix37 | Premium last edited by

          @idefix37 Ahh thanks, let me try…

          8020CEE8-0DF3-4577-B98D-3721AC682B3F.jpeg 0DB942FF-868B-4F88-A0CD-7A07D4DB412D.jpeg

          Images of the widget and current radar.

          1 Reply Last reply Reply Quote 0
          • Ondřej Šutera
            Ondřej Šutera Administrator last edited by

            Hi @jasons47 can you click on the widget to launch the app and then check the widget again, if the issue is related to the updating widget?

            J 2 Replies Last reply Reply Quote 1
            • J
              jasons47 @Ondřej Šutera | Premium last edited by

              @Ondřej-Šutera The widget remains the same as before opening the app. Thanks.

              1 Reply Last reply Reply Quote 0
              • Ondřej Šutera
                Ondřej Šutera Administrator last edited by

                So the time is still stuck on the time 16:15 and it is not updated? Can you provide us with further details about your device and the version of Windy?

                J 3 Replies Last reply Reply Quote 0
                • J
                  jasons47 @Ondřej Šutera | Premium last edited by

                  @Ondřej-Šutera There is also a discrepancy between the forecast widget and the forecast in the app.

                  1 Reply Last reply Reply Quote 0
                  • J
                    jasons47 @Ondřej Šutera | Premium last edited by

                    @Ondřej-Šutera It looks like the time gets updated in the radar widget. I’ll have to go through the sequence again in a little while to see if the times diverge.

                    BD52F996-EA67-45B6-A95A-B8492E9E3353.jpeg

                    1 Reply Last reply Reply Quote 0
                    • J
                      jasons47 @Ondřej Šutera | Premium last edited by

                      @Ondřej-Šutera

                      0925F650-2EAD-4869-91D0-5B5532EBD897.jpeg

                      1 Reply Last reply Reply Quote 0
                      • J
                        jasons47 @Ondřej Šutera | Premium last edited by

                        @Ondřej-Šutera I just checked the time in the radar widget and it seems to be updating but the image is not. It’s that one frozen image.

                        1 Reply Last reply Reply Quote 0
                        • Ondřej Šutera
                          Ondřej Šutera Administrator last edited by

                          @jasons47 I will test the behavior today and will forward the issue to our product team, if it is necessary. Thank you for your patience.

                          1 Reply Last reply Reply Quote 1
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