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Premium Upgrade Payment Error

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Marko Vapaa last edited by

Could not update to Windy premium. The web bank payment process does go to the end of verification but the purchase is not charged and thus Windy app does not recognise it as update.
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Ondřej Šutera Administrator last edited by

Hi @Marko-Vapaa can you provide further details about the issue? Provider of the payment (AppStore, Google Play or Fastspring) would be great as well as some screenshots.
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