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    Apple Watch radar not updating

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    • S
      scotdev | Premium last edited by

      I recently installed the Windy app on my Apple Watch Ultra. Loving having that information available on my wrist. However, for the last 4 or 5 days, the radar screen hasn't been updating. The radar image is static (not animated, even though the timeline bar is moving), and the image is almost a week old. I have closed and restarted the app, uninstalled and reinstalled the app, and restarted the watch, but nothing has fixed the issue.

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      • Ondřej Šutera
        Ondřej Šutera Administrator last edited by

        Hi @scotdev, which version of the Apple Watch Windy app do you use? You can find it at the bottom of your menu in the app. I checked mine, and it is completely okay, and radar is moving. Also, which location do you have in the radar?

        S 1 Reply Last reply Reply Quote 0
        • S
          scotdev @Ondřej Šutera | Premium last edited by

          Hi, @Ondřej-Šutera — Sorry about the slow response. I'm running version 37.020524. And, for whatever reason, it started working fine about 3 days ago, and I haven't had any issues since. Not sure what changed, but all is well now. Thanks!

          Ondřej Šutera 1 Reply Last reply Reply Quote 0
          • Ondřej Šutera
            Ondřej Šutera Administrator @scotdev last edited by

            Hi @scotdev thank you for letting me know. I am glad it works now, however, please let us know if anything changes.

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            • Q
              quittenkaes | Premium last edited by quittenkaes

              @Ondřej-Šutera
              I have the very same issue. I'm also running version 37.020524 on an Apple Watch Ultra.

              Everything has been working fine until about a week ago.

              I have reinstalled the app on the watch and the iPhone. I have restarted the watch. Nothing helped. It is still showing a static, completely outdated radar image while the time indicator is updating.

              I could send you a video of this behavior if this is of any help.

              I just installed the radar widget on my iPhone and it is showing the very same outdated image as the watch.

              Ondřej Šutera 1 Reply Last reply Reply Quote 0
              • Ondřej Šutera
                Ondřej Šutera Administrator @quittenkaes last edited by

                Hi @quittenkaes, thank you for informing me about this. There is an issue on our end and our colleagues are working on the fix. I will keep you posted.

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                • Q
                  quittenkaes @Ondřej Šutera | Premium last edited by

                  @Ondřej-Šutera
                  I just switched the language in the iPhone settings to English. I‘ve read somewhere that this fixes issues with widgets in iOS 16. And indeed it did!
                  And it also (partially) fixed the Watch issue. At least the last few frames of the radar are now up to date.

                  Now I’ve switched back to German and I hope it stays fixed.

                  Ondřej Šutera 1 Reply Last reply Reply Quote 0
                  • Ondřej Šutera
                    Ondřej Šutera Administrator @quittenkaes last edited by

                    Hi @quittenkaes, thank you for the confirmation. According to Windy radar on Apple Watch, my colleague fixed that on Friday, so it was probably related to that.

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