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    Widgets don't load

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    • tkreuer
      tkreuer @Ondřej Šutera | Premium last edited by

      @Ondřej-Šutera Hi Ondřej. I am experiencing the same problems since iOS 16. Also the preview, when I start to install a widget, is only red. Only radar and satellite widgets look right (sea attached screenshots).
      I tried your advices (change weather model etc) but that does not help.

      iPhone 14ProMax, iOS 16.3, windy updated to latest version.

      Cheers
      Thomas

      IMG_1703.PNG IMG_1705.PNG IMG_59ABA9960BD3-1.jpeg

      1 Reply Last reply Reply Quote 0
      • Ondřej Šutera
        Ondřej Šutera Administrator last edited by

        Hi @tkreuer we have some issues with widgets on our end, however, if you have Beta version of your iOS, it can be related to that as well, so you should have a production release for completely 100% working Windy.

        tkreuer 1 Reply Last reply Reply Quote 0
        • tkreuer
          tkreuer @Ondřej Šutera | Premium last edited by

          @Ondřej-Šutera As I said, I am having this problems since iOS 16.0. Both with beta versions as with full releases, there is no difference.

          Q 1 Reply Last reply Reply Quote 2
          • Q
            quittenkaes @tkreuer | Premium last edited by

            @tkreuer @Ondřej-Šutera
            Try switching the language in you iPhone‘s settings to English and then back to German. I‘ve read somewhere that this fixes problems with widgets not updating. And it did for me.

            1 Reply Last reply Reply Quote 0
            • SP8S
              SP8S @Ondřej Šutera | Premium last edited by

              @Ondřej-Šutera Hi I tried to keep the app open for like 30 minutes. I also changed the model. I also tried to change language of my phone as one of user suggested in the thread. Sadly no change. One of my widgets uses auto location. The other one - Drammen, Norway.

              1 Reply Last reply Reply Quote 2
              • E
                efo3 @SP8S | Premium last edited by

                @SP8S I can confirm; experiencing same issue.

                1 Reply Last reply Reply Quote 0
                • Ondřej Šutera
                  Ondřej Šutera Administrator last edited by

                  Hi guys, thank you for all provided info. We are doing our best to fix all occurred issues.

                  @tkreuer, according to your issue, we still think that the problem is related to Beta version. If Windy was installed on Beta and the issue was there, it needs to be reinstalled on the production version to get it fixed since iPhone can have saved some files that cause the issue even on the production version.

                  According to @SP8S, our iOS developer will test those specific conditions you provided with iPhone X and the location in Norway. I will keep you posted about any updates.

                  tkreuer SP8S 2 Replies Last reply Reply Quote 1
                  • tkreuer
                    tkreuer @Ondřej Šutera | Premium last edited by

                    @Ondřej-Šutera Thanks, Ondrej. That helped😀
                    Deleted the app, re-started the iPhone, newly installed the app.

                    1 Reply Last reply Reply Quote 1
                    • SP8S
                      SP8S @Ondřej Šutera | Premium last edited by

                      @Ondřej-Šutera hi it seems I found a workaround. To ensure I deleted the app and I forced-rebooot my phone to ensure there is no cached data. I reinstalled the app and it seems to work now all fine. I will keep monitoring that in coming days and will report back again.

                      Ondřej Šutera 1 Reply Last reply Reply Quote 0
                      • Ondřej Šutera
                        Ondřej Šutera Administrator @SP8S last edited by

                        @SP8S Thank you for letting us know. Also, please keep us posted, when anything else occurs.

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                        • A
                          alainncls | Premium last edited by

                          Hi! I had the same issue and had to uninstall the app, reboot my iPhone 11 Pro (official iOS 16.2) and reinstall the app to get the widgets to work again.

                          A bit restrictive, but glad I found the solution here! :)

                          1 Reply Last reply Reply Quote 0
                          • Ondřej Šutera
                            Ondřej Šutera Administrator last edited by

                            According to the issue with loading widgets in this thread, our iOS developer is planning to release a fix for this in hours or days. I will keep you posted.

                            Frank748 1 Reply Last reply Reply Quote 1
                            • Frank748
                              Frank748 @Ondřej Šutera | Premium last edited by

                              @Ondřej-Šutera

                              Dear Ondřej,
                              earlier iPhones may require a choice of analog widget versions. Seven series running 15.7 seem to stand right on the edge: they display both a place-holding message demanding an iOS 14 version widget. The 7Plus produces ntl.
                              a secondary, free-standing functional widget.
                              Since future could - for a variety of reasons -
                              see a broader range of active device generations,
                              an automated OS/hardware check sounds reasonable.
                              Appreciate the luxury you already provided us with!
                              Always with pleasure:
                              Frank

                              1 Reply Last reply Reply Quote 0
                              • Ondřej Šutera
                                Ondřej Šutera Administrator last edited by Ondřej Šutera

                                Hi there, I just want to let you know about the new update (v. 37.2.5.27) that should fix issues with widgets. Can you please update your app and let us know in case of any issues?

                                1 Reply Last reply Reply Quote 0
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