Radar display stopped working, Windy blames it on WebGL problem

[BrianB 2]

This is the first time in my years of using Windy that this has happened. Chrome on MacOS 12.6. This just began today. No radar and Windy attributes this to a WebGL problem of some sort.

There is no setting in Chrome for WebGL. Both Chrome and OS are up to date. Apart form that I have no idea what to do. Any guidance?

[Suty]

Hi @BrianB-2 does this issue appear anyhow frequently at this moment in certain browser?

[BrianB 2]

@Ondřej-Šutera

Hi, Ondřej —

I'm not sure I quite understand the question. But the problem is still there. I'm using Chrome on the Mac desktop OS. No other web sites are doing this, just Windy. Radar works as usual on iOS devices.

Thank you.

[BrianB 2]

@BrianB-2 said in Radar display stopped working, Windy blames it on WebGL problem:

Ondřej

Hi again, Ondřej —

I just tried something else. I turned on hardware acceleration in Chrome and now Windy radar is appearing. I never knew such a setting existed, let alone turned it off, but this seems to have fixed the issue.

Thank you for your help.

[Suty]

@BrianB-2 thank you for letting me know about this update. I am glad it is sorted out. I will discuss this issue with colleagues from the product team to get further info and it anything appears, I will keep you posted.

Update: HW acceleration is necessary for the correct working of our application.