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    Updating widget notification remains all the time

    Scheduled Pinned Locked Moved Bug Reports
    widgetandroid
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    • Hovis BiddleH Offline
      Hovis Biddle | Premium
      last edited by

      I've had this symptom for a few days, even after removing and replacing the widget.

      Here's the requested screenshot
      Screenshot_20230719-162513.png

      And here's the widget
      Screenshot_20230719-162620.png

      Thank you!

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @Hovis Biddle
        last edited by

        @Hovis-Biddle Can you tell us about the version of Windy? Could you please reset the widget after the last update (remove and add them back again)?

        MilkoOkM Zett32Z 2 Replies Last reply Reply Quote 0
        • MilkoOkM Offline
          MilkoOk @Suty | Premium
          last edited by

          @Ondřej-Šutera same issues here.
          Windy 39.1.4
          Android 13 One UI5.1

          Removed reinstalled...Screenshot_20230721_101248_Chrome.jpg

          1 Reply Last reply Reply Quote 1
          • Zett32Z Offline
            Zett32 @Suty | Premium
            last edited by

            @Ondřej-Šutera I have the same issue on 2 Android Smartphones.
            Both phones using the same Windy and Android version:

            Windy 39.1.4 Built: 2023-07-13 14:12
            Android 13 UI 5.1

            When I removed and added the widget again, it is always black and shows no informations.

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @Zett32
              last edited by

              @Zett32 could you please update the Windy to the latest build? We released the latest build on 2023-07-21

              MilkoOkM 1 Reply Last reply Reply Quote 0
              • MilkoOkM Offline
                MilkoOk @Suty | Premium
                last edited by MilkoOk

                @Ondřej-Šutera
                39.1.4 here and issues persist :(
                Updated 2023-07-21

                SpomsoreeS 1 Reply Last reply Reply Quote 1
                • SpomsoreeS Offline
                  Spomsoree @MilkoOk
                  last edited by Spomsoree

                  Latest update (39.1.4) resolved it for me.

                  1 Reply Last reply Reply Quote 0
                  • SutyS Offline
                    Suty Windy Staff
                    last edited by

                    Can you all please check this post here? We are still working on solution, however we still need a hand from users in this matter.

                    MilkoOkM 3 Replies Last reply Reply Quote 0
                    • MilkoOkM Offline
                      MilkoOk @Suty | Premium
                      last edited by

                      @Ondřej-Šutera you need to add a step of clearing cash and all data before uninstalling.

                      That's what solved it for me.

                      1 Reply Last reply Reply Quote 0
                      • MilkoOkM Offline
                        MilkoOk @Suty | Premium
                        last edited by

                        @Ondřej-Šutera well that worked almost an hour, perpetual updating notification is back on.

                        The other difference I see is stacked radar and satelite animated widgets are working where before they would get stuck and had to be manually refreshed, if any of this info means anything to you.

                        Again,
                        Version 39.1.4
                        Built 2023-07-21
                        Android 13 One UI 5.1 on SM-A526W

                        1 Reply Last reply Reply Quote 0
                        • MilkoOkM Offline
                          MilkoOk @Suty | Premium
                          last edited by

                          @Ondřej-Šutera shortly after animations on both widgets got stuck as well :(

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS Offline
                            Suty Windy Staff @MilkoOk
                            last edited by

                            @MilkoOk Okay, so now the widgets are still stuck even after all reset and reinstallations?

                            MilkoOkM 1 Reply Last reply Reply Quote 0
                            • MilkoOkM Offline
                              MilkoOk @Suty | Premium
                              last edited by

                              @Ondřej-Šutera 2023-07-28 didn't do a thing for me. Still perpetually stuck on "Updating widget" notification and animations just stop after some time. They have to be manually refreshed at least two times before they would start working again.
                              Tia

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS Offline
                                Suty Windy Staff @MilkoOk
                                last edited by

                                @MilkoOk Did you re-add your widgets after the update? ,

                                MilkoOkM 1 Reply Last reply Reply Quote 0
                                • MilkoOkM Offline
                                  MilkoOk @Suty | Premium
                                  last edited by

                                  @Ondřej-Šutera yeah

                                  SutyS 1 Reply Last reply Reply Quote 0
                                  • SutyS Offline
                                    Suty Windy Staff @MilkoOk
                                    last edited by

                                    @MilkoOk Can you please share the screenshots of your widgets to see how it looks like now?

                                    MilkoOkM 1 Reply Last reply Reply Quote 0
                                    • MilkoOkM Offline
                                      MilkoOk @Suty | Premium
                                      last edited by

                                      @Ondřej-Šutera of course :)Screenshot_20230801_065833_One UI Home.jpg Screenshot_20230801_065849_One UI Home.jpg

                                      SutyS 1 Reply Last reply Reply Quote 0
                                      • SutyS Offline
                                        Suty Windy Staff @MilkoOk
                                        last edited by

                                        @MilkoOk I am sorry but what exactly is wrong with these widgets?

                                        MilkoOkM 1 Reply Last reply Reply Quote 0
                                        • MilkoOkM Offline
                                          MilkoOk @Suty | Premium
                                          last edited by

                                          @Ondřej-Šutera my understanding, and expectation, is that widgets auto refresh on hourly basis.

                                          They're not doing that.
                                          Aside from having a perpetual "Updating widget" notification that never goes away, widget animations will cycle few times than stop at random point in their sequence. They will never restart on their own and I have to manually refresh them multiple times before they will update animations, cycle them few times, randomly stop again so I'm back to manually refreshing...

                                          SutyS 1 Reply Last reply Reply Quote 0
                                          • SutyS Offline
                                            Suty Windy Staff @MilkoOk
                                            last edited by

                                            @MilkoOk But playing animation and the refresh of widgets are two different things. Widget should be automatically updated on, in general, hourly basis without playing any animation. If you want to play an animation, you can click on play button and stop this animation anytime by clicking on the pause button. Please let me know, if I understand this wrong but it looks like you mixed these two things.

                                            MilkoOkM 1 Reply Last reply Reply Quote 0
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